# Salesforce vs RingCentral

The clearest difference is monetization model: Salesforce at freemium against RingCentral's subscription. Salesforce also leads on review sentiment (48% vs 36%) and ratings volume (354K vs 78K). RingCentral's advantage is iOS requirement (16.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Salesforce against 4.8 for RingCentral. Both are backed by a comparable volume of ratings — 354K and 78K respectively. Written reviews are what separate them: 48% of Salesforce's written reviews are positive against 36% of RingCentral's.

Salesforce ships an update fortnightly, RingCentral every 3 weeks. Both last shipped on October 14, 2026.

## The numbers

| Metric | Salesforce | RingCentral |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (354K ratings)](https://appshunter.io/ios/app/salesforce/id404249815/reviews) | [4.8 (78K ratings)](https://appshunter.io/ios/app/ringcentral/id715886894/reviews) |
| Number of ratings | **354K** | 78K |
| Positive reviews | **48.3% of reviews** | 36.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | **Freemium** | Subscription |
| Best chart rank | #130 | **#93** |
| Size | 366 MB | 332 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [RingCentral, Inc](https://appshunter.io/developer/293305987) |

## What reviewers say

### Salesforce

[App page](https://appshunter.io/ios/app/salesforce/id404249815)

**Currently charting:** #130 Top Free · Business (US App Store)

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

**Highlights:** Personalized dashboard (Mobile Home), Access and update business data, Mobile-optimized Lightning apps, Enterprise-grade security, Custom push notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login

**Reported bugs**

- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly

**Requested features**

- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics


### RingCentral

[App page](https://appshunter.io/ios/app/ringcentral/id715886894)

**Currently charting:** #93 Top Free · Business (US App Store)

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

**Highlights:** Unified calls, messages, meetings, and faxes, AI Assistant for notes and transcriptions, Team chat with file sharing, HD video meetings with whiteboarding, Business SMS with translations, Digital faxing, Work and personal modes

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices

**What reviewers complain about**

- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies

**Reported bugs**

- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages

**Requested features**

- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface


## Frequently asked questions

### Is Salesforce free?

Salesforce is free to download, with no in-app purchases.

### Is RingCentral free?

RingCentral is free to download, with no in-app purchases.

### Which has better reviews, Salesforce or RingCentral?

Salesforce and RingCentral are both rated 4.8 out of 5 on the App Store, from 354K and 78K ratings respectively.

### Do Salesforce or RingCentral have ads?

Neither Salesforce nor RingCentral shows ads.

### Which is updated more often, Salesforce or RingCentral?

Salesforce ships an update fortnightly, and RingCentral every 3 weeks. Most recently, Salesforce was updated on October 14, 2026 and RingCentral on October 14, 2026.

### Which is more popular, Salesforce or RingCentral?

Salesforce currently peaks at #130 in the App Store charts, and RingCentral at #93. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*