# Salesforce vs symplr Access

The clearest difference is review sentiment: Salesforce at 49% against symplr Access's 3%. Salesforce also leads on rating (4.8 vs 1.2) and ratings volume (353K vs 409). symplr Access's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce holds the better App Store score, 4.8 against 1.2. That said, the two scores are not equally well evidenced: Salesforce has 353K ratings behind it against 409, so its average is the more settled of the two. Written reviews point the same way: 49% of Salesforce's written reviews are positive against 3% of symplr Access's.

Salesforce ships an update fortnightly, symplr Access every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Salesforce | symplr Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (353K ratings)](https://appshunter.io/ios/app/salesforce/id404249815/reviews)** | [1.2 (409 ratings)](https://appshunter.io/ios/app/symplr-access/id904432520/reviews) |
| Number of ratings | **353K** | 409 |
| Positive reviews | **48.9% of reviews** | 2.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Freemium | Freemium |
| Best chart rank | **#135** | — |
| Size | 370 MB | 22 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [symplr software LLC](https://appshunter.io/developer/505907766) |

## What reviewers say

### Salesforce

[App page](https://appshunter.io/ios/app/salesforce/id404249815)

**Currently charting:** #135 Top Free · Business (US App Store)

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

**Highlights:** Personalized dashboard (Mobile Home), Access and update business data, Mobile-optimized Lightning apps, Enterprise-grade security, Custom push notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login

**Reported bugs**

- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly

**Requested features**

- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics


### symplr Access

[App page](https://appshunter.io/ios/app/symplr-access/id904432520)

Manage your vendor account and access facilities with a virtual badge. Track credential status, view appointments, and check in/out on-site. Administrators can manage vendor compliance and view on-site activity.

**Highlights:** Virtual badge with profile photo, Credential status tracking, On-site check-in/check-out, View and sign facility policies, Upload credential documents, Vendor management dashboard, Rep look-up function

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 🔒 Secure authentication

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🔍 Unreliable credential management
- ⏱️ Slow and unresponsive
- 💰 Overpriced for the poor functionality

**Reported bugs**

- Face ID/Touch ID not working as expected
- Inability to log in or access facilities
- Credential data not syncing properly

**Requested features**

- Streamlined credential upload process
- Improved app stability and performance
- Better customer support and communication


## Frequently asked questions

### Is Salesforce free?

Salesforce is free to download, with no in-app purchases.

### Is symplr Access free?

symplr Access is free to download, with no in-app purchases.

### Which has better reviews, Salesforce or symplr Access?

Salesforce is rated higher. Salesforce averages 4.8 out of 5 from 353K ratings, while symplr Access averages 1.2 from 409 ratings.

### Do Salesforce or symplr Access have ads?

Neither Salesforce nor symplr Access shows ads.

### Which is updated more often, Salesforce or symplr Access?

Salesforce ships an update fortnightly, and symplr Access every 2 months. Most recently, Salesforce was updated on September 25, 2026 and symplr Access on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*