# iProcess vs Servicefactor

The clearest difference is rating: iProcess at 3.0 against Servicefactor's 2.4. iProcess also leads on review sentiment (49% vs 17%) and iOS requirement (10.0 vs 13.0). Servicefactor's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iProcess holds the better App Store score, 3.0 against 2.4. Both are backed by a comparable volume of ratings — 29 and 37 respectively. Written reviews point the same way: 49% of iProcess's written reviews are positive against 17% of Servicefactor's.

iProcess ships an update every 2 months, Servicefactor every 3 weeks. The most recent releases landed on August 10, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | iProcess | Servicefactor |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (29 ratings)](https://appshunter.io/ios/app/iprocess/id405360500/reviews)** | [2.4 (37 ratings)](https://appshunter.io/ios/app/servicefactor/id1441612869/reviews) |
| Number of ratings | 29 | **37** |
| Positive reviews | **48.6% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 35 MB | 41 MB |
| Requires iOS | **10.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Gateway Processing Services](https://appshunter.io/developer/405360503) | [Team Management Systems, LLC](https://appshunter.io/developer/452173520) |

## What reviewers say

### iProcess

[App page](https://appshunter.io/ios/app/iprocess/id405360500)

Process credit card transactions securely and easily from your mobile device. This point of sale app supports swiped, keyed, and chip transactions, and offers features like transaction history, refunds, and automated tax application.

**Highlights:** Process swiped, keyed, and chip transactions, View transaction history, Refund and void transactions, Automatic tax rate application, Accept customer signatures, Email receipts, Customer Vault management

**In-app purchases:** none

**What reviewers like**

- 🚀 Lightning quick
- 👍 Very intuitive
- 👍 Gets the job done
- 👍 Easy to use
- 👍 Great simple app

**What reviewers complain about**

- 🐛 Customer Vault not working correctly with iOS
- 🐛 Unable to use customer signature
- 🐛 No date or time stamp on receipts
- 🐛 Awful connectivity issues
- 🐛 Application always fails to connect

**Reported bugs**

- Customer Vault not working with iOS
- App crashes when swiping cards
- App crashes when completing transactions
- Terminal ID Missing and Transaction Key Missing errors
- Connectivity issues, app fails to connect to reader

**Requested features**

- Add date and time stamp to receipts
- Improve connectivity and reduce error messages
- Allow adding tips in the payment process
- Enable landscape mode on iPad
- Improve visibility and usability of the tip option


### Servicefactor

[App page](https://appshunter.io/ios/app/servicefactor/id1441612869)

This mobile companion app enhances field service operations by enabling technicians to create invoices, process payments, and manage customer information directly from their devices. It streamlines work order completion, quote generation, and signature capture, syncing all data back to the office system.

**Highlights:** Create invoices and process payments in the field, Manage customer and equipment details, Generate and send quotes with signatures, Track dispatch statuses and repairs, Capture customer signatures for work authorization, Integrated mapping with navigation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is iProcess free?

iProcess is free to download, with no in-app purchases.

### Is Servicefactor free?

Servicefactor is free to download, with no in-app purchases.

### Which has better reviews, iProcess or Servicefactor?

iProcess is rated higher. iProcess averages 3.0 out of 5 from 29 ratings, while Servicefactor averages 2.4 from 37 ratings.

### Do iProcess or Servicefactor have ads?

Neither iProcess nor Servicefactor shows ads.

### Which is updated more often, iProcess or Servicefactor?

iProcess ships an update every 2 months, and Servicefactor every 3 weeks. Most recently, iProcess was updated on August 10, 2026 and Servicefactor on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*