# iProcess vs IRIS CRM

The clearest difference is rating: IRIS CRM at 3.4 against iProcess's 3.0. iProcess's advantage is review sentiment (49% vs 36%) and iOS requirement (10.0 vs 16.6). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IRIS CRM holds the better App Store score, 3.4 against 3.0. Both are backed by a comparable volume of ratings — 29 and 17 respectively. Written reviews complicate that: 49% of iProcess's written reviews are positive against 36% of IRIS CRM's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 10, 2026 and August 21, 2026 respectively.

## The numbers

| Metric | iProcess | IRIS CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (29 ratings)](https://appshunter.io/ios/app/iprocess/id405360500/reviews) | **[3.4 (17 ratings)](https://appshunter.io/ios/app/iris-crm/id1485728590/reviews)** |
| Number of ratings | **29** | 17 |
| Positive reviews | **48.6% of reviews** | 36.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 35 MB | 41 MB |
| Requires iOS | **10.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Gateway Processing Services](https://appshunter.io/developer/405360503) | [IRIS CRM](https://appshunter.io/developer/1485728589) |

## What reviewers say

### iProcess

[App page](https://appshunter.io/ios/app/iprocess/id405360500)

Process credit card transactions securely and easily from your mobile device. This point of sale app supports swiped, keyed, and chip transactions, and offers features like transaction history, refunds, and automated tax application.

**Highlights:** Process swiped, keyed, and chip transactions, View transaction history, Refund and void transactions, Automatic tax rate application, Accept customer signatures, Email receipts, Customer Vault management

**In-app purchases:** none

**What reviewers like**

- 🚀 Lightning quick
- 👍 Very intuitive
- 👍 Gets the job done
- 👍 Easy to use
- 👍 Great simple app

**What reviewers complain about**

- 🐛 Customer Vault not working correctly with iOS
- 🐛 Unable to use customer signature
- 🐛 No date or time stamp on receipts
- 🐛 Awful connectivity issues
- 🐛 Application always fails to connect

**Reported bugs**

- Customer Vault not working with iOS
- App crashes when swiping cards
- App crashes when completing transactions
- Terminal ID Missing and Transaction Key Missing errors
- Connectivity issues, app fails to connect to reader

**Requested features**

- Add date and time stamp to receipts
- Improve connectivity and reduce error messages
- Allow adding tips in the payment process
- Enable landscape mode on iPad
- Improve visibility and usability of the tip option


### IRIS CRM

[App page](https://appshunter.io/ios/app/iris-crm/id1485728590)

Streamline your merchant services business with this mobile CRM. Features include a power dialer for efficient client outreach, contact management, and tools to board accounts, calculate residuals, and monitor your portfolio.

**Highlights:** Power dialer for efficient client calls, Contact database accessible anywhere, Update client notes and deals on the go, Direct calling, texting, and emailing, Board accounts and monitor portfolios, Calculate residuals and track transactions

**In-app purchases:** none


## Frequently asked questions

### Is iProcess free?

iProcess is free to download, with no in-app purchases.

### Is IRIS CRM free?

IRIS CRM is free to download, with no in-app purchases.

### Which has better reviews, iProcess or IRIS CRM?

IRIS CRM is rated higher. iProcess averages 3.0 out of 5 from 29 ratings, while IRIS CRM averages 3.4 from 17 ratings.

### Do iProcess or IRIS CRM have ads?

Neither iProcess nor IRIS CRM shows ads.

### Which is updated more often, iProcess or IRIS CRM?

iProcess ships an update every 2 months, and IRIS CRM every 2 months. Most recently, iProcess was updated on August 10, 2026 and IRIS CRM on August 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*