# NIMS ICS Guide vs FirstNet Assist

The clearest difference is price: FirstNet Assist at Free against NIMS ICS Guide's $14.99. FirstNet Assist also leads on ratings volume (244 vs 18). NIMS ICS Guide's advantage is review sentiment (50% vs 7%) and rating (4.2 vs 1.6). On update cadence, ads, in-app purchases and device support there is nothing between them.

FirstNet Assist is free to download; NIMS ICS Guide costs $14.99 up front. Neither carries in-app purchases, so what you see is what you pay.

NIMS ICS Guide holds the better App Store score, 4.2 against 1.6. That said, the two scores are not equally well evidenced: FirstNet Assist has 244 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 50% of NIMS ICS Guide's written reviews are positive against 7% of FirstNet Assist's.

NIMS ICS Guide ships an update every 2 months, FirstNet Assist every 4 months. The most recent releases landed on October 28, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | NIMS ICS Guide | FirstNet Assist |
| --- | --- | --- |
| Price | $14.99 | **Free** |
| Rating | **[4.2 (18 ratings)](https://appshunter.io/ios/app/nims-ics-guide/id406880725/reviews)** | [1.6 (244 ratings)](https://appshunter.io/ios/app/firstnet-assist/id1387593689/reviews) |
| Number of ratings | 18 | **244** |
| Positive reviews | **50.0% of reviews** | 7.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Paid | **Free** |
| Best chart rank | **#95** | — |
| Size | 10 MB | 43 MB |
| Requires iOS | **8.0** | 13.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Informed Publishing](https://appshunter.io/developer/351739093) | [AT&T Services, Inc.](https://appshunter.io/developer/290854684) |

## What reviewers say

### NIMS ICS Guide

[App page](https://appshunter.io/ios/app/nims-ics-guide/id406880725)

**Currently charting:** #95 Top Paid · Reference (US App Store)

This interactive reference app provides first responders with fast access to incident command information. It features dynamic checklists, customizable contact information, and all-hazards content to support training and on-scene decision-making.

**Highlights:** Dynamic checklists, Incident-specific contact information, Import contacts from address book, Color-coded ICS charts, All-hazards content

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### FirstNet Assist

[App page](https://appshunter.io/ios/app/firstnet-assist/id1387593689)

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

**Highlights:** Access to Customer Care, Real-time device self-diagnostics, Request device uplift, Uplift request radius search, FirstNet portal login required

**In-app purchases:** none

**What reviewers like**

- ✅ Improved app performance in recent versions
- 💬 Chat feature now consistently available
- 📱 Easier navigation in newer versions
- 💳 Bill payment functionality working for some users
- 🔐 Biometric login capability (requested feature being implemented)

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Constant logout issues requiring repeated logins
- 🌐 Redirects to Safari/web browser for most functions
- ⏱️ Extremely slow loading times
- 📄 Unable to view bills or account information

**Reported bugs**

- App crashes on launch, particularly on iPhone 14 Pro with iOS 16.1
- Login continue button not activating, preventing account access
- Constant logout after each use requiring re-authentication
- Biometric login feature not working despite being advertised
- App freezes and times out during login attempts

**Requested features**

- Implement Face ID/biometric authentication for faster login
- Mirror the AT&T app interface and functionality
- Integrate with main AT&T app instead of separate application
- Add native bill payment functionality within the app
- Improve app speed and responsiveness


## Frequently asked questions

### Is NIMS ICS Guide free?

NIMS ICS Guide costs $14.99, with no in-app purchases.

### Is FirstNet Assist free?

FirstNet Assist is free to download, with no in-app purchases.

### Which has better reviews, NIMS ICS Guide or FirstNet Assist?

NIMS ICS Guide is rated higher. NIMS ICS Guide averages 4.2 out of 5 from 18 ratings, while FirstNet Assist averages 1.6 from 244 ratings.

### Do NIMS ICS Guide or FirstNet Assist have ads?

Neither NIMS ICS Guide nor FirstNet Assist shows ads.

### Which is updated more often, NIMS ICS Guide or FirstNet Assist?

NIMS ICS Guide ships an update every 2 months, and FirstNet Assist every 4 months. Most recently, NIMS ICS Guide was updated on October 28, 2026 and FirstNet Assist on October 23, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*