# xMatters vs Web

The clearest difference is rating: Web at 4.5 against xMatters's 2.4. Web also leads on monetization model (free vs free with in-app purchases) and ratings volume (22K vs 49). xMatters's advantage is review sentiment (33% vs 18%) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Web holds the better App Store score, 4.5 against 2.4. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 49, so its average is the more settled of the two. Written reviews complicate that: 33% of xMatters's written reviews are positive against 18% of Web's, so the app with the better star average is not the one people write more warmly about.

xMatters ships an update every 3 weeks, Web every 2 months. The most recent releases landed on September 4, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | xMatters | Web |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (49 ratings)](https://appshunter.io/ios/app/xmatters/id409162401/reviews) | **[4.5 (22K ratings)](https://appshunter.io/ios/app/web-workspace-one/id525891468/reviews)** |
| Number of ratings | 49 | **22K** |
| Positive reviews | **32.6% of reviews** | 17.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 55 MB | 97 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [xMatters Inc.](https://appshunter.io/developer/409162404) | [AirWatch, LLC](https://appshunter.io/developer/338761999) |

## What reviewers say

### xMatters

[App page](https://appshunter.io/ios/app/xmatters/id409162401)

This platform helps operations teams automate workflows and ensure service reliability. The mobile app provides actionable alerts with full context, enabling quick incident assessment and response initiation. It acts as a pocket command center for managing alerts and on-call schedules.

**Highlights:** Actionable alerts with full context, Launch response workflows, Track message delivery and escalation, Manage on-call schedules, Initiate conference calls, Access personnel contact info, Custom alert tones

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none


### Web

[App page](https://appshunter.io/ios/app/web-workspace-one/id525891468)

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

**Highlights:** Secure intranet access, No manual VPN connection, Centralized bookmark management, Add, edit, and remove bookmarks, QR code scanning, Access web apps

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 🚀 Fast and responsive
- 📲 Convenient mobile access

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🔌 Connectivity issues
- 📄 Rendering problems with certain pages
- 🔒 Security and profile initialization errors

**Reported bugs**

- Incompatibility with iOS 14.5 and later
- Kiosk mode issues after recent update
- Inability to download/print payslips

**Requested features**

- Dark mode option
- Face ID/Touch ID support
- Improved offline functionality


## Frequently asked questions

### Is xMatters free?

xMatters is free to download, with no in-app purchases.

### Is Web free?

Web is free to download, with no in-app purchases.

### Which has better reviews, xMatters or Web?

Web is rated higher. xMatters averages 2.4 out of 5 from 49 ratings, while Web averages 4.5 from 22K ratings.

### Do xMatters or Web have ads?

Neither xMatters nor Web shows ads.

### Which is updated more often, xMatters or Web?

xMatters ships an update every 3 weeks, and Web every 2 months. Most recently, xMatters was updated on September 4, 2026 and Web on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*