# Microsoft OneNote vs E2E Service Guide

The clearest difference is review sentiment: Microsoft OneNote at 45% against E2E Service Guide's 0%. Microsoft OneNote also leads on rating (4.7 vs 1.4) and ratings volume (1.1M vs 8). E2E Service Guide's advantage is in-app purchases (none vs 3) and iOS requirement (15.5 vs 18.0). On price, ads and device support there is nothing between them.

Both are free to download. Microsoft OneNote sells 3 in-app purchases, starting at $9.99 per month. E2E Service Guide asks for nothing beyond the download.

Microsoft OneNote holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Microsoft OneNote has 1.1M ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 45% of Microsoft OneNote's written reviews are positive against 0% of E2E Service Guide's.

Microsoft OneNote ships an update weekly, E2E Service Guide fortnightly. The most recent releases landed on October 15, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | Microsoft OneNote | E2E Service Guide |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (1.1M ratings)](https://appshunter.io/ios/app/microsoft-onenote/id410395246/reviews)** | [1.4 (8 ratings)](https://appshunter.io/ios/app/e2e-service-guide/id6472705241/reviews) |
| Number of ratings | **1.1M** | 8 |
| Positive reviews | **44.6% of reviews** | 0.0% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Weekly** | Fortnightly |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#70** | — |
| Size | 409 MB | 31 MB |
| Requires iOS | 18.0 | **15.5** |
| Devices | **iPhone, iPad, Apple Watch, Vision Pro** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Siemens Gamesa Renewable Energy](https://appshunter.io/developer/1516627322) |

## What reviewers say

### Microsoft OneNote

[App page](https://appshunter.io/ios/app/microsoft-onenote/id410395246)

**Currently charting:** #70 Top Free · Productivity (US App Store)

Capture thoughts, ideas, and plans in a digital notepad. Organize, search, and secure your notes, memos, and sketches. Sync across devices for access anywhere, anytime. Collaborate with others on shared notepads.

**Highlights:** Capture thoughts and ideas, Digital sketchbook, Organize and search notes, Sync notes via OneDrive, Collaborate on shared notepads, Handwritten notes and drawings

**Features:** Apple Watch app

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Microsoft 365 Personal | $9.99 | per month |
| Microsoft 365 Personal | $11.99 | per month |
| Microsoft 365 Family | $12.99 | per month |

**What reviewers like**

- 🚀 Simple, works well
- 👍 Great for planning
- 👍 Powerful note-taking app
- 👍 Invaluable tool for note taking
- 👍 Used for years, couldn't be without this app

**What reviewers complain about**

- 🔨 Could be better
- 🔨 Formatting issues on mobile app
- 🔨 Buggy widget, no dark app icon
- 🐛 Glitchy, crashes often
- 🐛 Terrible sync speeds

**Reported bugs**

- Cursor positioning is erratic
- Search function does not work well
- Ink to text conversion missing on iPad
- Syncing issues, notes not syncing properly across devices
- Crashing, freezing, and performance issues

**Requested features**

- Native Markdown support and merged cell support
- Ruler, ability to choose or create notebook covers
- Ability to password protect app or individual notebooks
- Option to open on last opened page instead of Home
- Ability to turn note into task that appears on To Do and Planner


### E2E Service Guide

[App page](https://appshunter.io/ios/app/e2e-service-guide/id6472705241)

Manage end-to-end workflows with this comprehensive service guide. Streamline operations and improve efficiency across your projects. Designed for seamless task management and operational oversight.

**Highlights:** End-to-end workflow management, Service operations streamlining, Task management, Operational oversight, Project efficiency improvement

**In-app purchases:** none


## Frequently asked questions

### Is Microsoft OneNote free?

Microsoft OneNote is free to download, with in-app purchases available.

### Is E2E Service Guide free?

E2E Service Guide is free to download, with no in-app purchases.

### Which has better reviews, Microsoft OneNote or E2E Service Guide?

Microsoft OneNote is rated higher. Microsoft OneNote averages 4.7 out of 5 from 1.1M ratings, while E2E Service Guide averages 1.4 from 8 ratings.

### Do Microsoft OneNote or E2E Service Guide have ads?

Neither Microsoft OneNote nor E2E Service Guide shows ads.

### Which is updated more often, Microsoft OneNote or E2E Service Guide?

Microsoft OneNote ships an update weekly, and E2E Service Guide fortnightly. Most recently, Microsoft OneNote was updated on October 15, 2026 and E2E Service Guide on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*