# Autotask LiveMobile vs MSP Manager

The clearest difference is rating: MSP Manager at 3.6 against Autotask LiveMobile's 1.6. MSP Manager also leads on monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is update cadence (every 2 months vs every 6 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MSP Manager holds the better App Store score, 3.6 against 1.6. Both are backed by a comparable volume of ratings — 75 and 31 respectively. Written reviews point the same way: 15% of Autotask LiveMobile's written reviews are positive against 17% of MSP Manager's.

Autotask LiveMobile ships an update every 2 months, MSP Manager every 6 months. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | MSP Manager |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (75 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[3.6 (31 ratings)](https://appshunter.io/ios/app/msp-manager/id1032842341/reviews)** |
| Number of ratings | **75** | 31 |
| Positive reviews | 15.3% of reviews | **16.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 70 MB | 104 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### MSP Manager

[App page](https://appshunter.io/ios/app/msp-manager/id1032842341)

Manage IT support tickets and customer information remotely. Create helpdesk tickets quickly, review your schedule, and track time and expenses while on the move.

**Highlights:** Create helpdesk tickets, Access customer information, Track time and expenses, Review schedule, Organize business remotely

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is MSP Manager free?

MSP Manager is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or MSP Manager?

MSP Manager is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while MSP Manager averages 3.6 from 31 ratings.

### Do Autotask LiveMobile or MSP Manager have ads?

Neither Autotask LiveMobile nor MSP Manager shows ads.

### Which is updated more often, Autotask LiveMobile or MSP Manager?

Autotask LiveMobile ships an update every 2 months, and MSP Manager every 6 months. Most recently, Autotask LiveMobile was updated on October 15, 2026 and MSP Manager on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*