# Autotask LiveMobile vs Take Control Applet

The clearest difference is monetization model: Take Control Applet at free against Autotask LiveMobile's free with in-app purchases. Autotask LiveMobile's advantage is update cadence (every 2 months vs every 6 months) and review sentiment (17% vs 0%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Autotask LiveMobile ships an update every 2 months, Take Control Applet every 6 months. Both last shipped on September 19, 2026.

## The numbers

| Metric | Autotask LiveMobile | Take Control Applet |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.7 (72 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews)** | — |
| Number of ratings | **72** | — |
| Positive reviews | **16.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 80 MB | 24 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### Take Control Applet

[App page](https://appshunter.io/ios/app/take-control-applet/id1066347643)

This platform offers real-time remote support and management for businesses. It allows efficient intervention over devices, providing features like live chat, screen sharing, and system information access from any smartphone or tablet.

**Highlights:** Real-time remote support, Remote management and monitoring, Live chat with users, Device screenshots, Camera feed access, System information retrieval, File transfer

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is Take Control Applet free?

Take Control Applet is free to download, with no in-app purchases.

### Do Autotask LiveMobile or Take Control Applet have ads?

Neither Autotask LiveMobile nor Take Control Applet shows ads.

### Which is updated more often, Autotask LiveMobile or Take Control Applet?

Autotask LiveMobile ships an update every 2 months, and Take Control Applet every 6 months. Most recently, Autotask LiveMobile was updated on September 19, 2026 and Take Control Applet on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*