# Autotask LiveMobile vs ConnectWise Mobile

The clearest difference is rating: ConnectWise Mobile at 3.9 against Autotask LiveMobile's 1.7. ConnectWise Mobile also leads on monetization model (free vs free with in-app purchases) and ratings volume (3.3K vs 72). Autotask LiveMobile's advantage is review sentiment (17% vs 7%) and iOS requirement (12.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectWise Mobile holds the better App Store score, 3.9 against 1.7. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 72, so its average is the more settled of the two. Written reviews complicate that: 17% of Autotask LiveMobile's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 19, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | ConnectWise Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (72 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[3.9 (3.3K ratings)](https://appshunter.io/ios/app/connectwise-mobile/id1407855210/reviews)** |
| Number of ratings | 72 | **3.3K** |
| Positive reviews | **16.7% of reviews** | 7.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 80 MB | 51 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [ConnectWise](https://appshunter.io/developer/470532085) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### ConnectWise Mobile

[App page](https://appshunter.io/ios/app/connectwise-mobile/id1407855210)

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

**Highlights:** View agenda at a glance, Update ticket status, Add ticket notes, Submit expenses, User-friendly interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts

**What reviewers complain about**

- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses

**Reported bugs**

- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently

**Requested features**

- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is ConnectWise Mobile free?

ConnectWise Mobile is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or ConnectWise Mobile?

ConnectWise Mobile is rated higher. Autotask LiveMobile averages 1.7 out of 5 from 72 ratings, while ConnectWise Mobile averages 3.9 from 3.3K ratings.

### Do Autotask LiveMobile or ConnectWise Mobile have ads?

Neither Autotask LiveMobile nor ConnectWise Mobile shows ads.

### Which is updated more often, Autotask LiveMobile or ConnectWise Mobile?

Autotask LiveMobile ships an update every 2 months, and ConnectWise Mobile every 2 months. Most recently, Autotask LiveMobile was updated on September 19, 2026 and ConnectWise Mobile on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*