# Autotask LiveMobile vs ilert

The clearest difference is review sentiment: ilert at 91% against Autotask LiveMobile's 15%. ilert also leads on rating (5.0 vs 1.6) and monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is ratings volume (75 vs 4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ilert holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 15% of Autotask LiveMobile's written reviews are positive against 91% of ilert's.

Autotask LiveMobile ships an update every 2 months, ilert fortnightly. The most recent releases landed on October 15, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | ilert |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (75 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/ilert/id542915864/reviews)** |
| Number of ratings | **75** | 4 |
| Positive reviews | 15.3% of reviews | **90.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 70 MB | 49 MB |
| Requires iOS | 15.6 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [ilert GmbH](https://appshunter.io/developer/542915867) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### ilert

[App page](https://appshunter.io/ios/app/ilert/id542915864)

This app enhances monitoring tools by providing voice, SMS, and push notifications for instant alert access. It simplifies on-call management and allows users to respond to critical information directly from their iOS device.

**Highlights:** Voice, SMS, and push notifications, On-call scheduling, Instant alert access, Response management, Integration with monitoring tools

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is ilert free?

ilert is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or ilert?

ilert is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while ilert averages 5.0 from 4 ratings.

### Do Autotask LiveMobile or ilert have ads?

Neither Autotask LiveMobile nor ilert shows ads.

### Which is updated more often, Autotask LiveMobile or ilert?

Autotask LiveMobile ships an update every 2 months, and ilert fortnightly. Most recently, Autotask LiveMobile was updated on October 15, 2026 and ilert on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*