# Autotask LiveMobile vs Sangoma SMS

The clearest difference is review sentiment: Sangoma SMS at 100% against Autotask LiveMobile's 15%. Sangoma SMS also leads on rating (5.0 vs 1.6) and monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is ratings volume (75 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sangoma SMS holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 15% of Autotask LiveMobile's written reviews are positive against 100% of Sangoma SMS's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | Sangoma SMS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (75 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/sangoma-sms/id6470313430/reviews)** |
| Number of ratings | **75** | 1 |
| Positive reviews | 15.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 70 MB | 21 MB |
| Requires iOS | 15.6 | **12.4** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [Sangoma Technologies](https://appshunter.io/developer/1232881965) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### Sangoma SMS

[App page](https://appshunter.io/ios/app/sangoma-sms/id6470313430)

Send SMS and MMS messages directly from your mobile device. This service is included with Sangoma UC plans, allowing for seamless communication on the go.

**Highlights:** Send SMS messages, Send MMS messages, Mobile communication, Included with Sangoma UC plans

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is Sangoma SMS free?

Sangoma SMS is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or Sangoma SMS?

Sangoma SMS is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while Sangoma SMS averages 5.0 from 1 ratings.

### Do Autotask LiveMobile or Sangoma SMS have ads?

Neither Autotask LiveMobile nor Sangoma SMS shows ads.

### Which is updated more often, Autotask LiveMobile or Sangoma SMS?

Autotask LiveMobile ships an update every 2 months, and Sangoma SMS every 2 months. Most recently, Autotask LiveMobile was updated on November 1, 2026 and Sangoma SMS on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*