# Autotask LiveMobile vs MySonicWALL

The clearest difference is rating: MySonicWALL at 3.2 against Autotask LiveMobile's 1.7. MySonicWALL also leads on monetization model (free vs free with in-app purchases) and iOS requirement (10.3 vs 12.0). Autotask LiveMobile's advantage is ratings volume (72 vs 9). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MySonicWALL holds the better App Store score, 3.2 against 1.7. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 72 ratings behind it against 9, so its average is the more settled of the two. Written reviews split almost evenly too, at 17% and 17% positive.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 19, 2026 and September 29, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | MySonicWALL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (72 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[3.2 (9 ratings)](https://appshunter.io/ios/app/mysonicwall/id893903986/reviews)** |
| Number of ratings | **72** | 9 |
| Positive reviews | 16.7% of reviews | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 80 MB | 9 MB |
| Requires iOS | 12.0 | **10.3** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [SonicWall Inc.](https://appshunter.io/developer/402381501) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### MySonicWALL

[App page](https://appshunter.io/ios/app/mysonicwall/id893903986)

Manage your SonicWALL security appliances and services from a single user profile. Register products, activate services, and view renewal information.

**Highlights:** Product listing, Registration, Service activation, Renewal information, Synchronized account management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is MySonicWALL free?

MySonicWALL is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or MySonicWALL?

MySonicWALL is rated higher. Autotask LiveMobile averages 1.7 out of 5 from 72 ratings, while MySonicWALL averages 3.2 from 9 ratings.

### Do Autotask LiveMobile or MySonicWALL have ads?

Neither Autotask LiveMobile nor MySonicWALL shows ads.

### Which is updated more often, Autotask LiveMobile or MySonicWALL?

Autotask LiveMobile ships an update every 2 months, and MySonicWALL every 2 months. Most recently, Autotask LiveMobile was updated on September 19, 2026 and MySonicWALL on September 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*