# Autotask LiveMobile vs ITSupportPanel

The clearest difference is rating: ITSupportPanel at 5.0 against Autotask LiveMobile's 1.6. ITSupportPanel also leads on monetization model (free vs free with in-app purchases) and iOS requirement (10.0 vs 15.6). Autotask LiveMobile's advantage is ratings volume (75 vs 3) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ITSupportPanel holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 3, so its average is the more settled of the two.

Autotask LiveMobile ships an update every 2 months, ITSupportPanel every 6 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | Autotask LiveMobile | ITSupportPanel |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (75 ratings)](https://appshunter.io/ios/app/autotask-livemobile/id414606019/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/itsupportpanel/id964392779/reviews)** |
| Number of ratings | **75** | 3 |
| Positive reviews | 15.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 70 MB | 3 MB |
| Requires iOS | 15.6 | **10.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [Invarosoft Pty Ltd](https://appshunter.io/developer/964392778) |

## What reviewers say

### Autotask LiveMobile

[App page](https://appshunter.io/ios/app/autotask-livemobile/id414606019)

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

**Highlights:** Real-time access to service calls, tickets, tasks, and appointments, Mobile time entry for Autotask, Schedule appointments and to-dos on the go, Search account and contact information, Full dashboard experience on mobile

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated

**What reviewers complain about**

- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app

**Reported bugs**

- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking

**Requested features**

- Push notifications for Tickets
- Fingerprint access


### ITSupportPanel

[App page](https://appshunter.io/ios/app/itsupportpanel/id964392779)

This app provides clients of IT providers with direct access to their IT provider's resources. Registration is required using login details supplied by your IT provider. It's designed for seamless connection to managed IT services.

**Highlights:** Quick access to IT provider resources, Registration with provider details, Seamless connection to managed services, Secure client portal

**In-app purchases:** none


## Frequently asked questions

### Is Autotask LiveMobile free?

Autotask LiveMobile is free to download, with no in-app purchases.

### Is ITSupportPanel free?

ITSupportPanel is free to download, with no in-app purchases.

### Which has better reviews, Autotask LiveMobile or ITSupportPanel?

ITSupportPanel is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while ITSupportPanel averages 5.0 from 3 ratings.

### Do Autotask LiveMobile or ITSupportPanel have ads?

Neither Autotask LiveMobile nor ITSupportPanel shows ads.

### Which is updated more often, Autotask LiveMobile or ITSupportPanel?

Autotask LiveMobile ships an update every 2 months, and ITSupportPanel every 6 months. Most recently, Autotask LiveMobile was updated on October 15, 2026 and ITSupportPanel on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*