# Cox App by Spectrum vs myGNV

Cox App by Spectrum and myGNV both sit at 4.6 stars, but that hides the real split: 86% of myGNV's written reviews are positive against 20% of Cox App by Spectrum's. myGNV also leads on iOS requirement (9.0 vs 16.0). Cox App by Spectrum's advantage is ads (none vs shown) and update cadence (every 3 weeks vs every 6 months). On price, rating, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Cox App by Spectrum against 4.5 for myGNV. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 677K ratings behind it against 25, so its average is the more settled of the two. Written reviews are what separate them: 20% of Cox App by Spectrum's written reviews are positive against 86% of myGNV's.

Cox App by Spectrum ships an update every 3 weeks, myGNV every 6 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Cox App by Spectrum | myGNV |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (677K ratings)](https://appshunter.io/ios/app/cox-app-by-spectrum/id415894489/reviews)** | [4.5 (25 ratings)](https://appshunter.io/ios/app/mygnv/id1011272233/reviews) |
| Number of ratings | **677K** | 25 |
| Positive reviews | 19.5% of reviews | **85.7% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 3 weeks** | Every 6 months |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | **#133** | — |
| Size | 70 MB | 17 MB |
| Requires iOS | 16.0 | **9.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Cox Communications, Inc.](https://appshunter.io/developer/398033223) | [City of Gainesville](https://appshunter.io/developer/1478147107) |

## What reviewers say

### Cox App by Spectrum

[App page](https://appshunter.io/ios/app/cox-app-by-spectrum/id415894489)

**Currently charting:** #133 Top Free · Utilities (US App Store)

Easily manage your services, bills, and data usage on the go. Get support, view statements, and make payments anytime. Access product-specific apps for WiFi, TV, and more.

**Highlights:** View service details, Manage bills and payments, Check data usage, Get 24/7 support, Access product-specific apps, View outage alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐️ Honorary mention
- 👍 Convenient app
- 🚀 Excellent service and installation

**What reviewers complain about**

- 💰 Expensive and overpriced
- 🔧 Constant technical issues and outages
- 🤖 Poor customer service and communication
- 📉 Inconsistent internet speeds
- 🔒 Security and privacy concerns

**Reported bugs**

- App crashes and login issues
- Incorrect billing and hidden fees
- Unreliable equipment and installation

**Requested features**

- More self-service options in the app
- Ability to easily manage account and billing
- Improved troubleshooting and remote diagnostics


### myGNV

[App page](https://appshunter.io/ios/app/mygnv/id1011272233)

Connect with your city government to discover services, pay bills, and report non-emergency issues. Easily submit photos and locations for problems like potholes or graffiti, and receive updates on their resolution.

**Highlights:** Discover city amenities and services, Pay for city services, Report non-emergency issues, Submit photos and locations for issues, Receive work completion updates

**In-app purchases:** none


## Frequently asked questions

### Is Cox App by Spectrum free?

Cox App by Spectrum is free to download, with no in-app purchases.

### Is myGNV free?

myGNV is free to download, with no in-app purchases.

### Which has better reviews, Cox App by Spectrum or myGNV?

Cox App by Spectrum is rated higher. Cox App by Spectrum averages 4.6 out of 5 from 677K ratings, while myGNV averages 4.5 from 25 ratings.

### Do Cox App by Spectrum or myGNV have ads?

myGNV shows ads; Cox App by Spectrum does not.

### Which is updated more often, Cox App by Spectrum or myGNV?

Cox App by Spectrum ships an update every 3 weeks, and myGNV every 6 months. Most recently, Cox App by Spectrum was updated on October 24, 2026 and myGNV on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*