# My Verizon vs Tech Coach

My Verizon and Tech Coach both sit at 4.7 stars, but that hides the real split: 66% of Tech Coach's written reviews are positive against 41% of My Verizon's. My Verizon's advantage is ratings volume (5.5M vs 13K) and monetization model (ad-supported vs free with in-app purchases). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for My Verizon against 4.5 for Tech Coach. That said, the two scores are not equally well evidenced: My Verizon has 5.5M ratings behind it against 13K, so its average is the more settled of the two. Written reviews are what separate them: 41% of My Verizon's written reviews are positive against 66% of Tech Coach's.

My Verizon ships an update monthly, Tech Coach every 6 weeks. Both last shipped on October 27, 2026.

## The numbers

| Metric | My Verizon | Tech Coach |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (5.5M ratings)](https://appshunter.io/ios/app/my-verizon/id416023011/reviews)** | [4.5 (13K ratings)](https://appshunter.io/ios/app/tech-coach/id1065341814/reviews) |
| Number of ratings | **5.5M** | 13K |
| Positive reviews | 41.1% of reviews | **66.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Best chart rank | **#8** | — |
| Size | 168 MB | 42 MB |
| Requires iOS | 16.0 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Verizon Wireless](https://appshunter.io/developer/411772703) | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) |

## What reviewers say

### My Verizon

[App page](https://appshunter.io/ios/app/my-verizon/id416023011)

**Currently charting:** #8 Top Free · Utilities, #170 Top Free (US App Store)

Manage your Verizon mobile and home internet accounts in one place. View usage, pay bills, shop for devices, and access support. Get personalized offers and manage your plan details easily.

**Highlights:** Personalized account view, Manage mobile and home internet, View usage and plan details, Simplified bill payment, Shop and upgrade devices, 24/7 virtual assistant support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great customer service
- 🔒 Reliable network coverage
- 👍 Easy to use app
- 💡 Loyalty discounts and rewards

**What reviewers complain about**

- 🐛 Buggy app with glitches
- 💰 Expensive plans and hidden fees
- 🤖 Poor communication and inconsistent information from customer service
- 🤔 Difficult to navigate account and billing issues

**Reported bugs**

- App crashes and freezes
- Incorrect billing and account information
- Issues with setting up and managing payment methods

**Requested features**

- Improved app stability and performance
- More transparency in billing and plan details
- Better account management tools
- Seamless integration between app and website


### Tech Coach

[App page](https://appshunter.io/ios/app/tech-coach/id1065341814)

Get instant, 24/7 access to tech experts for troubleshooting, device setup, and digital security guidance. Manage claims, monitor device health, and learn how to maximize your technology's potential. Access coverage details and repair options conveniently.

**Highlights:** 24/7 expert tech support via call or chat, Hassle-free claims filing, Device health monitoring and setup assistance, Digital security guidance, Tips to maximize device potential, Access to coverage information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful and patient tech support
- 🚀 Quick and efficient problem resolution
- 💡 Valuable asset for technical issues
- 👍 Friendly and knowledgeable staff
- 👍 Convenient 24/7 availability

**What reviewers complain about**

- 🐛 Inconsistent service quality
- 🕰️ Long wait times for assistance
- 🔁 Repeated troubleshooting steps
- 🤖 Lack of personalized support
- 🤷‍♀️ Inability to escalate complex issues

**Reported bugs**

- Disconnections during chat sessions
- Inability to access chat history
- Malfunctioning app features
- Incompatibility with certain devices

**Requested features**

- Improved notification system
- Expanded support for non-Verizon devices
- Integration with other Verizon services
- Offline troubleshooting capabilities
- Callback option for long wait times


## Frequently asked questions

### Is My Verizon free?

My Verizon is free to download, with no in-app purchases.

### Is Tech Coach free?

Tech Coach is free to download, with no in-app purchases.

### Which has better reviews, My Verizon or Tech Coach?

My Verizon is rated higher. My Verizon averages 4.7 out of 5 from 5.5M ratings, while Tech Coach averages 4.5 from 13K ratings.

### Do My Verizon or Tech Coach have ads?

Neither My Verizon nor Tech Coach shows ads.

### Which is updated more often, My Verizon or Tech Coach?

My Verizon ships an update monthly, and Tech Coach every 6 weeks. Most recently, My Verizon was updated on October 27, 2026 and Tech Coach on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*