# Exacq Mobile 3 vs Mobile Security User

The clearest difference is rating: Exacq Mobile 3 at 1.6 against Mobile Security User's 1.0. Exacq Mobile 3 also leads on ratings volume (293 vs 3). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Exacq Mobile 3 holds the better App Store score, 1.6 against 1.0. That said, the two scores are not equally well evidenced: Exacq Mobile 3 has 293 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 7% of Exacq Mobile 3's written reviews are positive against 0% of Mobile Security User's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Exacq Mobile 3 | Mobile Security User |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.6 (293 ratings)](https://appshunter.io/ios/app/exacq-mobile-3/id416566873/reviews)** | [1.0 (3 ratings)](https://appshunter.io/ios/app/mobile-security-user/id1498204428/reviews) |
| Number of ratings | **293** | 3 |
| Positive reviews | **6.8% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 44 MB | 38 MB |
| Requires iOS | 12.0 | 12.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Exacq Technologies, Inc](https://appshunter.io/developer/416566876) | [Carrier Fire & Security Americas Corporation](https://appshunter.io/developer/451636050) |

## What reviewers say

### Exacq Mobile 3

[App page](https://appshunter.io/ios/app/exacq-mobile-3/id416566873)

Access live and recorded video surveillance footage from exacqVision servers. View up to 48 cameras across multiple servers, control PTZ cameras, and manage triggers directly from your mobile device.

**Highlights:** Live video viewing, Recorded video playback, Connect to multiple servers, PTZ camera control, Trigger monitoring and control, Video search functionality

**In-app purchases:** none

**What reviewers like**

- 🚀 Great viewer for IP cameras
- 🚀 Nice user interface

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Buggy and unstable
- 🐛 Unreliable connection
- 🐛 Pixelated video quality
- 🐛 Difficult to use

**Reported bugs**

- Cameras not populating in the app
- Video feeds not loading or timing out
- Inability to login or connect to servers
- Crashing and freezing issues after updates
- Incompatibility with newer iOS and Android versions

**Requested features**

- Bring back multi-panel view
- Add ability to delete/change cameras
- Improve search and playback functionality
- Optimize for mobile devices and newer OS versions
- Provide better documentation and user guides


### Mobile Security User

[App page](https://appshunter.io/ios/app/mobile-security-user/id1498204428)

Enhance workplace safety with this app. Employees can use their phones as mobile IDs, receive security alerts, share media, and participate in evacuations. It integrates with other security systems for comprehensive enterprise solutions.

**Highlights:** Mobile photo ID and credential, Security notifications and alerts, Crowdsourced media sharing, Evacuation mustering, Access level approval workflow, Threat level management

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Exacq Mobile 3 free?

Exacq Mobile 3 is free to download, with no in-app purchases.

### Is Mobile Security User free?

Mobile Security User is free to download, with no in-app purchases.

### Which has better reviews, Exacq Mobile 3 or Mobile Security User?

Exacq Mobile 3 is rated higher. Exacq Mobile 3 averages 1.6 out of 5 from 293 ratings, while Mobile Security User averages 1.0 from 3 ratings.

### Do Exacq Mobile 3 or Mobile Security User have ads?

Neither Exacq Mobile 3 nor Mobile Security User shows ads.

### Which is updated more often, Exacq Mobile 3 or Mobile Security User?

Exacq Mobile 3 ships an update every 2 months, and Mobile Security User every 2 months. Most recently, Exacq Mobile 3 was updated on October 14, 2026 and Mobile Security User on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*