# Therap vs HHAeXchange

Therap and HHAeXchange both sit at 3.3 stars, but that hides the real split: 49% of Therap's written reviews are positive against 11% of HHAeXchange's. HHAeXchange's advantage is ratings volume (2.2K vs 456) and iOS requirement (12.0 vs 15.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Therap holds the better App Store score, 3.3 against 3.1. Both are backed by a comparable volume of ratings — 456 and 2.2K respectively. Written reviews point the same way: 49% of Therap's written reviews are positive against 11% of HHAeXchange's.

Therap ships an update every 3 weeks, HHAeXchange every 5 weeks. Both last shipped on September 24, 2026.

## The numbers

| Metric | Therap | HHAeXchange |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (456 ratings)](https://appshunter.io/ios/app/therap/id417024848/reviews)** | [3.1 (2.2K ratings)](https://appshunter.io/ios/app/hhaexchange/id883673336/reviews) |
| Number of ratings | 456 | **2.2K** |
| Positive reviews | **49.3% of reviews** | 11.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 57 MB | 39 MB |
| Requires iOS | 15.0 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Therap Services, LLC](https://appshunter.io/developer/417024851) | [Homecare Software Solutions, LLC](https://appshunter.io/developer/883673339) |

## What reviewers say

### Therap

[App page](https://appshunter.io/ios/app/therap/id417024848)

This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.

**Highlights:** HIPAA-compliant documentation, Shift and progress notes submission, Service data collection, GPS tracking for proof of service, Electronic signatures, Staff password reset, Scheduling and EVV access

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Convenient for on-the-go documentation
- 🚀 Reliable and functional
- 👍 Helpful for remote staff
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Buggy and glitchy
- 🕰️ Slow performance and lagging
- 🔒 Login and password issues
- 🔄 Frequent updates and downtime
- 🤔 Limited functionality compared to website

**Reported bugs**

- Login failures and account lockouts
- Inability to submit signatures
- Jumbled or missing data entry
- Incorrect location detection for clock-in/out
- Crashes and freezes during use

**Requested features**

- Edit ISP data from the app
- Add time tracking and alerts
- Integrate biometric login
- Improve syncing and offline capabilities
- Allow viewing of attachments and notifications


### HHAeXchange

[App page](https://appshunter.io/ios/app/hhaexchange/id883673336)

This app allows home health caregivers to manage their schedules, clock in and out for visits, and communicate with their agency. It provides features like electronic visit verification, patient information access, and the ability to accept new cases on the go. The app supports multiple languages and requires an internet connection.

**Highlights:** Clock-in and clock-out for visits, View schedules and patient information, Get directions to patient homes, Accept or reject new case notifications, Send visit notes with text, image, or audio, Real-time messaging with agency

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Easy to use
- ✨ User-friendly interface
- 💯 Great app overall

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and loading times
- 📍 Inaccurate GPS location tracking
- 🔒 Login and authentication issues
- 🔄 Unreliable clock-in/clock-out functionality

**Reported bugs**

- App freezes and becomes unresponsive
- Clock-in/clock-out times not recorded accurately
- GPS location consistently shows wrong address
- Repeated password reset requirements

**Requested features**

- Allow time corrections and adjustments through the app
- Implement a dark mode option
- Improve notification system and message handling
- Provide better integration with agency systems


## Frequently asked questions

### Is Therap free?

Therap is free to download, with no in-app purchases.

### Is HHAeXchange free?

HHAeXchange is free to download, with no in-app purchases.

### Which has better reviews, Therap or HHAeXchange?

Therap is rated higher. Therap averages 3.3 out of 5 from 456 ratings, while HHAeXchange averages 3.1 from 2.2K ratings.

### Do Therap or HHAeXchange have ads?

Neither Therap nor HHAeXchange shows ads.

### Which is updated more often, Therap or HHAeXchange?

Therap ships an update every 3 weeks, and HHAeXchange every 5 weeks. Most recently, Therap was updated on September 24, 2026 and HHAeXchange on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*