# Appian vs SAP Cloud for Customer

The clearest difference is rating: Appian at 3.6 against SAP Cloud for Customer's 2.2. Appian also leads on update cadence (fortnightly vs every 5 weeks). SAP Cloud for Customer's advantage is iOS requirement (15.6 vs 18.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Appian holds the better App Store score, 3.6 against 2.2. Both are backed by a comparable volume of ratings — 41 and 93 respectively. Written reviews point the same way: 23% of Appian's written reviews are positive against 18% of SAP Cloud for Customer's.

Appian ships an update fortnightly, SAP Cloud for Customer every 5 weeks. The most recent releases landed on September 8, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Appian | SAP Cloud for Customer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.6 (41 ratings)](https://appshunter.io/ios/app/appian/id417065205/reviews)** | [2.2 (93 ratings)](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159/reviews) |
| Number of ratings | 41 | **93** |
| Positive reviews | **23.1% of reviews** | 18.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 126 MB | 94 MB |
| Requires iOS | 18.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Appian Corporation](https://appshunter.io/developer/412880252) | [SAP SE](https://appshunter.io/developer/391959547) |

## What reviewers say

### Appian

[App page](https://appshunter.io/ios/app/appian/id417065205)

This app provides mobile access to business processes and enterprise data, allowing users to monitor, collaborate, and act on the go. It offers features like task management, collaborative feeds, and offline form processing for a connected mobile workforce.

**Highlights:** Mobile access to Appian platform, Task management, Collaborative activity feed, Enterprise data discovery, Offline forms processing, Access to enterprise reports and analytics

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SAP Cloud for Customer

[App page](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159)

Access customer data and manage sales activities on the go. Enables field service technicians with offline capabilities for work orders, time sheets, and analytics. Facilitates collaboration and informed decision-making for sales teams.

**Highlights:** Real-time customer data access, Sales collaboration and communication, Field service execution (online/offline), Work order and time sheet management, Lead to opportunity conversion, Access to analytics, Offline support

**In-app purchases:** none


## Frequently asked questions

### Is Appian free?

Appian is free to download, with no in-app purchases.

### Is SAP Cloud for Customer free?

SAP Cloud for Customer is free to download, with no in-app purchases.

### Which has better reviews, Appian or SAP Cloud for Customer?

Appian is rated higher. Appian averages 3.6 out of 5 from 41 ratings, while SAP Cloud for Customer averages 2.2 from 93 ratings.

### Do Appian or SAP Cloud for Customer have ads?

Neither Appian nor SAP Cloud for Customer shows ads.

### Which is updated more often, Appian or SAP Cloud for Customer?

Appian ships an update fortnightly, and SAP Cloud for Customer every 5 weeks. Most recently, Appian was updated on September 8, 2026 and SAP Cloud for Customer on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*