# Spok Mobile vs Luum

The clearest difference is rating: Luum at 4.7 against Spok Mobile's 1.7. Luum also leads on monetization model (free vs subscription) and ratings volume (1.4K vs 103). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Luum holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: Luum has 1.4K ratings behind it against 103, so its average is the more settled of the two. Written reviews point the same way: 10% of Spok Mobile's written reviews are positive against 16% of Luum's.

Spok Mobile ships an update every 3 months, Luum every 2 months. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Spok Mobile | Luum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (103 ratings)](https://appshunter.io/ios/app/spok-mobile/id418057657/reviews) | **[4.7 (1.4K ratings)](https://appshunter.io/ios/app/luum/id638277436/reviews)** |
| Number of ratings | 103 | **1.4K** |
| Positive reviews | 10.0% of reviews | **16.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Subscription | **Free** |
| Size | 25 MB | 45 MB |
| Requires iOS | **13.0** | 13.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Spok, Inc.](https://appshunter.io/developer/418057660) | [HealthEquity](https://appshunter.io/developer/387974886) |

## What reviewers say

### Spok Mobile

[App page](https://appshunter.io/ios/app/spok-mobile/id418057657)

This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.

**Highlights:** Critical messaging, Alerting, Healthcare communication, Government communication, Public safety communication, Secure messaging

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🔒 HIPAA-compliant secure messaging
- 📱 Eliminates need to carry physical pager
- 🌍 Works with Wi-Fi and cellular connectivity
- ✅ Messages generally deliver when functioning properly

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 📳 Unreliable push notifications - requires opening app to receive alerts
- 🔊 Extremely loud audio alerts with no volume control
- 🎨 Outdated, clunky user interface from 1990s-2000s era
- ⏰ Inconsistent notification timing and delivery delays

**Reported bugs**

- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened

**Requested features**

- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages


### Luum

[App page](https://appshunter.io/ios/app/luum/id638277436)

Easily manage your commuter benefits and log daily trips. Track your commute history and view personal statistics. Access key features from your company's commuter hub on the go.

**Highlights:** Commuter benefits access, Commute calendar, Log daily trips, View past activity, Personal commute statistics, Company commuter hub features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to navigate
- 🚀 Well-designed app
- 💡 Tracks commute stats

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Buggy app
- 🐛 Login/reservation issues
- 🐛 Unreliable functionality

**Reported bugs**

- App crashes when trying to view reservations
- Login issues due to 'network connection' errors
- Parking reservation button not working
- Lyft code generation not working
- Recent update removed parking reservation function

**Requested features**

- Add auto-commute option
- Improve parking reservation process
- Fix QR code issues
- Allow editing of reservations


## Frequently asked questions

### Is Spok Mobile free?

Spok Mobile is free to download, with no in-app purchases.

### Is Luum free?

Luum is free to download, with no in-app purchases.

### Which has better reviews, Spok Mobile or Luum?

Luum is rated higher. Spok Mobile averages 1.7 out of 5 from 103 ratings, while Luum averages 4.7 from 1.4K ratings.

### Do Spok Mobile or Luum have ads?

Neither Spok Mobile nor Luum shows ads.

### Which is updated more often, Spok Mobile or Luum?

Spok Mobile ships an update every 3 months, and Luum every 2 months. Most recently, Spok Mobile was updated on September 19, 2026 and Luum on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*