# Spok Mobile vs SmartTrack by Infab

The clearest difference is monetization model: SmartTrack by Infab at ad-supported against Spok Mobile's subscription. Spok Mobile's advantage is review sentiment (10% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Spok Mobile ships an update every 4 months, SmartTrack by Infab every 2 months. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Spok Mobile | SmartTrack by Infab |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.6 (141 ratings)](https://appshunter.io/ios/app/spok-mobile/id418057657/reviews)** | — |
| Number of ratings | **141** | — |
| Positive reviews | **10.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Subscription | **Ad-supported** |
| Size | 39 MB | 10 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Spok, Inc.](https://appshunter.io/developer/418057660) | [Infab, LLC](https://appshunter.io/developer/1452669731) |

## What reviewers say

### Spok Mobile

[App page](https://appshunter.io/ios/app/spok-mobile/id418057657)

This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.

**Highlights:** Critical messaging, Alerting, Healthcare communication, Government communication, Public safety communication, Secure messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🔒 HIPAA-compliant secure messaging
- 📱 Eliminates need to carry physical pager
- 🌍 Works with Wi-Fi and cellular connectivity
- ✅ Messages generally deliver when functioning properly

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 📳 Unreliable push notifications - requires opening app to receive alerts
- 🔊 Extremely loud audio alerts with no volume control
- 🎨 Outdated, clunky user interface from 1990s-2000s era
- ⏰ Inconsistent notification timing and delivery delays

**Reported bugs**

- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened

**Requested features**

- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages


### SmartTrack by Infab

[App page](https://appshunter.io/ios/app/smarttrack-by-infab/id781983013)

Manage, track, and document radiation protection garment inspections. Generate inventory, missing, and damaged reports with full inspection histories. Scan garment barcodes for fast searching and access your inventory from mobile devices.

**Highlights:** Manage radiation protection garments, Track garment inspections, Document garment status, Generate inventory reports, Generate missing/damaged reports, Scan garment barcodes, Mobile device access

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Spok Mobile free?

Spok Mobile is free to download, with no in-app purchases.

### Is SmartTrack by Infab free?

SmartTrack by Infab is free to download, with no in-app purchases.

### Do Spok Mobile or SmartTrack by Infab have ads?

Neither Spok Mobile nor SmartTrack by Infab shows ads.

### Which is updated more often, Spok Mobile or SmartTrack by Infab?

Spok Mobile ships an update every 4 months, and SmartTrack by Infab every 2 months. Most recently, Spok Mobile was updated on October 23, 2026 and SmartTrack by Infab on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*