# Spok Mobile vs Avaya Workplace

The clearest difference is monetization model: Avaya Workplace at free against Spok Mobile's subscription. Avaya Workplace also leads on rating (2.1 vs 1.7) and review sentiment (19% vs 10%). Spok Mobile's advantage is iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Avaya Workplace holds the better App Store score, 2.1 against 1.7. Both are backed by a comparable volume of ratings — 103 and 346 respectively. Written reviews point the same way: 10% of Spok Mobile's written reviews are positive against 19% of Avaya Workplace's.

Spok Mobile ships an update every 3 months, Avaya Workplace every 2 months. The most recent releases landed on September 19, 2026 and September 7, 2026 respectively.

## The numbers

| Metric | Spok Mobile | Avaya Workplace |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (103 ratings)](https://appshunter.io/ios/app/spok-mobile/id418057657/reviews) | **[2.1 (346 ratings)](https://appshunter.io/ios/app/avaya-workplace/id933220295/reviews)** |
| Number of ratings | 103 | **346** |
| Positive reviews | 10.0% of reviews | **19.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Subscription | **Free** |
| Size | 25 MB | 143 MB |
| Requires iOS | **13.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Spok, Inc.](https://appshunter.io/developer/418057660) | [Avaya, Inc.](https://appshunter.io/developer/316068969) |

## What reviewers say

### Spok Mobile

[App page](https://appshunter.io/ios/app/spok-mobile/id418057657)

This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.

**Highlights:** Critical messaging, Alerting, Healthcare communication, Government communication, Public safety communication, Secure messaging

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🔒 HIPAA-compliant secure messaging
- 📱 Eliminates need to carry physical pager
- 🌍 Works with Wi-Fi and cellular connectivity
- ✅ Messages generally deliver when functioning properly

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 📳 Unreliable push notifications - requires opening app to receive alerts
- 🔊 Extremely loud audio alerts with no volume control
- 🎨 Outdated, clunky user interface from 1990s-2000s era
- ⏰ Inconsistent notification timing and delivery delays

**Reported bugs**

- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened

**Requested features**

- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages


### Avaya Workplace

[App page](https://appshunter.io/ios/app/avaya-workplace/id933220295)

This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.

**Highlights:** VoIP calling over Wi-Fi/mobile data, Conceal mobile phone number, Cellular voice integration, Call mobility and handoff, Visual voicemail, Instant messaging, Presence status, Corporate directory access

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great collaboration tool
- 📅 Calendar integration
- 💬 Intuitive messaging
- 🎥 Seamless video conferencing

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔋 Heavy battery drain
- 🔒 Unreliable security features
- 📞 Incoming calls not working properly

**Reported bugs**

- Incoming calls not ringing unless app is open
- Calls dropping or poor call quality
- Login and sign-out issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode option
- Improved call history and contact integration
- Better background app functionality
- More customization options


## Frequently asked questions

### Is Spok Mobile free?

Spok Mobile is free to download, with no in-app purchases.

### Is Avaya Workplace free?

Avaya Workplace is free to download, with no in-app purchases.

### Which has better reviews, Spok Mobile or Avaya Workplace?

Avaya Workplace is rated higher. Spok Mobile averages 1.7 out of 5 from 103 ratings, while Avaya Workplace averages 2.1 from 346 ratings.

### Do Spok Mobile or Avaya Workplace have ads?

Neither Spok Mobile nor Avaya Workplace shows ads.

### Which is updated more often, Spok Mobile or Avaya Workplace?

Spok Mobile ships an update every 3 months, and Avaya Workplace every 2 months. Most recently, Spok Mobile was updated on September 19, 2026 and Avaya Workplace on September 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*