# Xfinity Home vs Hei

The clearest difference is review sentiment: Hei at 100% against Xfinity Home's 29%. Hei also leads on rating (5.0 vs 4.3) and ads (none vs shown). Xfinity Home's advantage is in-app purchases (none vs 1) and update cadence (every 2 months vs every 12 months). On price, monetization model and device support there is nothing between them.

Both are free to download. Hei sells 1 one-off in-app purchase. Xfinity Home asks for nothing beyond the download.

Hei holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Xfinity Home has 12K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 29% of Xfinity Home's written reviews are positive against 100% of Hei's.

Xfinity Home ships an update every 2 months, Hei every 12 months. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Xfinity Home | Hei |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (12K ratings)](https://appshunter.io/ios/app/xfinity-home/id418965252/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/hei/id478565438/reviews)** |
| Number of ratings | **12K** | 1 |
| Positive reviews | 28.7% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | Yes | **No** |
| Update frequency | **Every 2 months** | Every 12 months |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 72 MB | 6 MB |
| Requires iOS | 17.2 | **8.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Comcast](https://appshunter.io/developer/298960160) | [CAME S.P.A.](https://appshunter.io/developer/478565441) |

## What reviewers say

### Xfinity Home

[App page](https://appshunter.io/ios/app/xfinity-home/id418965252)

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

**Highlights:** Remote arm and disarm, Real-time alerts, Remote video monitoring, Lighting control, Thermostat control, Automated rules

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient app
- 🔒 Great home security system
- 👍 Reliable and trustworthy service
- 🚀 Easy to use and navigate
- 👍 Helpful and responsive customer service

**What reviewers complain about**

- 🐛 App connectivity issues
- 🐛 Buggy and unreliable app
- 🐛 Camera and sensor malfunctions
- 🐛 Frequent app crashes and freezes
- 🐛 Notifications not working as expected

**Reported bugs**

- Unable to login or connect to system
- Cameras not loading or showing live feed
- Alarm not arming/disarming properly
- Sensors not triggering alerts correctly
- Inconsistent app behavior after updates

**Requested features**

- Dark mode option
- Faster video playback speeds
- Geofencing for automatic arming/disarming
- Better integration with other smart home devices
- More customization options for automation rules


### Hei

[App page](https://appshunter.io/ios/app/hei/id478565438)

Control and monitor your home automation systems remotely via Wi-Fi or 3G. Manage lighting, shutters, temperature, security alarms, and camera feeds directly from your iPhone or iPad.

**Highlights:** Remote home automation control, Lighting and shutter management, Temperature control, Camera viewing, Door and gate opening, Alarm system management, Scenario activation

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Enable control of your home | Free | one-time |


## Frequently asked questions

### Is Xfinity Home free?

Xfinity Home is free to download, with no in-app purchases.

### Is Hei free?

Hei is free to download, with in-app purchases available.

### Which has better reviews, Xfinity Home or Hei?

Hei is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Hei averages 5.0 from 1 ratings.

### Do Xfinity Home or Hei have ads?

Xfinity Home shows ads; Hei does not.

### Which is updated more often, Xfinity Home or Hei?

Xfinity Home ships an update every 2 months, and Hei every 12 months. Most recently, Xfinity Home was updated on October 15, 2026 and Hei on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*