# Omantel vs IBA Helpdesk

The clearest difference is iOS requirement: IBA Helpdesk at 12.0 against Omantel's 17.0. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Omantel | IBA Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (2.8K ratings)](https://appshunter.io/ios/app/omantel/id419659164/reviews)** | — |
| Number of ratings | **2.8K** | — |
| Positive reviews | 75.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | — |
| Monetization | Free with in-app purchases | — |
| Size | 347 MB | 29 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Oman Telecommunications Company SAOG](https://appshunter.io/developer/419659167) | [Sreekumar Sreeharan](https://appshunter.io/developer/1741319582) |

## What reviewers say

### Omantel

[App page](https://appshunter.io/ios/app/omantel/id419659164)

Manage your mobile account, track usage, and pay bills with this comprehensive utility app. Access exclusive offers, loyalty program benefits, and transfer value to others. It offers a streamlined digital experience for all your telecommunication needs.

**Highlights:** Check balance and top-up, View and pay bills, Monitor usage, Manage mobile plans, Earn and redeem loyalty points, Explore offers and deals, Transfer value and pay bills

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and efficient
- 💡 Excellent features
- 🔒 Secure transactions
- 🤖 Smooth and intuitive interface

**What reviewers complain about**

- 🐛 Frequent crashes and technical issues
- ⚠️ Unreliable service
- 💰 Billing and payment problems
- 🕰️ Slow performance
- 🤯 Confusing user experience

**Reported bugs**

- Login issues and inability to reset passwords
- Inconsistent app behavior across devices
- Unreliable data usage tracking
- Glitches in payment and top-up processes
- Unresponsive or missing features

**Requested features**

- Separate bill management for multiple numbers
- Improved customer support
- Seamless integration with other Omantel services
- Loyalty program enhancements
- Offline functionality


### IBA Helpdesk

[App page](https://appshunter.io/ios/app/iba-helpdesk/id6748253476)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Omantel free?

Omantel is free to download, with no in-app purchases.

### Is IBA Helpdesk free?

IBA Helpdesk is free to download, with no in-app purchases.

### Do Omantel or IBA Helpdesk have ads?

Neither Omantel nor IBA Helpdesk shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*