# FastCustomer vs Beacon

The clearest difference is review sentiment: Beacon at 91% against FastCustomer's 46%. Beacon also leads on rating (4.9 vs 2.7) and update cadence (every 9 days vs every 5 weeks). FastCustomer's advantage is iOS requirement (7.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. FastCustomer sells 1 one-off in-app purchase and Beacon sells 3 in-app purchases, starting at $4.99 per 7 days. Whichever you choose, the download price is not the number that matters.

Beacon holds the better App Store score, 4.9 against 2.7. Both are backed by a comparable volume of ratings — 153 and 514 respectively. Written reviews point the same way: 46% of FastCustomer's written reviews are positive against 91% of Beacon's.

FastCustomer ships an update every 5 weeks, Beacon every 9 days. Both last shipped on November 6, 2026.

## The numbers

| Metric | FastCustomer | Beacon |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (153 ratings)](https://appshunter.io/ios/app/fastcustomer-fast-customer-service/id421471487/reviews) | **[4.9 (514 ratings)](https://appshunter.io/ios/app/beacon-postpartum-support/id6754093355/reviews)** |
| Number of ratings | 153 | **514** |
| Positive reviews | 45.9% of reviews | **91.3% of reviews** |
| In-app purchases | Yes | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 9 days** |
| Monetization | Free with in-app purchases | Freemium |
| Size | 5 MB | 45 MB |
| Requires iOS | **7.0** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FastCustomer, Inc.](https://appshunter.io/developer/877380918) | [Keagan Scott](https://appshunter.io/developer/1846614886) |

## What reviewers say

### FastCustomer

[App page](https://appshunter.io/ios/app/fastcustomer-fast-customer-service/id421471487)

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

**Highlights:** Navigate phone trees automatically, Connect to live agents, Receive a call when agent is ready, Access thousands of companies, Select specific departments, Suggest new companies

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| FastCustomer Pro | $4.99 | one-time |

**What reviewers like**

- 🚀 Eliminates phone hold times and waiting
- 💡 Innovative callback feature saves time
- 👍 Simple and intuitive user interface
- ✅ Works reliably when functioning properly
- 🎯 Comprehensive company directory

**What reviewers complain about**

- 🐛 Frequent app crashes on launch
- ❌ Non-functional on newer iOS versions
- 💔 Abandoned/outdated codebase
- 📧 Broken customer support communication
- 💰 High pricing for unreliable service

**Reported bugs**

- App crashes immediately upon opening
- Crashes within seconds of launch
- Server maintenance error messages
- Email delivery failures for support requests
- Customer portal login failures

**Requested features**

- Update app for iOS 12 and newer compatibility
- Add Canadian company listings
- Custom phone number entry capability
- Account number pre-fill for calls
- Shorter or removable FastCustomer recording


### Beacon

[App page](https://appshunter.io/ios/app/beacon-postpartum-support/id6754093355)

Connect with other mothers locally and globally, especially during late-night hours. Track your baby's needs, monitor your mood, and access expert resources for postpartum support. Find a private community to share your experiences and receive encouragement.

**Highlights:** Live map of mothers awake now, Private small group matching (Circles), Baby feeding, sleep, and diaper tracking, Mood and wellness tracking, Postpartum journal, Community forum, Expert-backed resources

**Features:** macOS Compatibility

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Beacon Premium (Weekly) | $4.99 | per 7 days |
| Beacon Premium (Monthly) | $9.99 | per month |
| Beacon Premium (Annual) | $44.99 | per year |


## Frequently asked questions

### Is FastCustomer free?

FastCustomer is free to download, with in-app purchases available.

### Is Beacon free?

Beacon is free to download, with in-app purchases available.

### Which has better reviews, FastCustomer or Beacon?

Beacon is rated higher. FastCustomer averages 2.7 out of 5 from 153 ratings, while Beacon averages 4.9 from 514 ratings.

### Do FastCustomer or Beacon have ads?

Neither FastCustomer nor Beacon shows ads.

### Which is updated more often, FastCustomer or Beacon?

FastCustomer ships an update every 5 weeks, and Beacon every 9 days. Most recently, FastCustomer was updated on November 6, 2026 and Beacon on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*