# ClaimSecure eProfile vs My EAP

The clearest difference is update cadence: ClaimSecure eProfile at fortnightly against My EAP's every 5 months. ClaimSecure eProfile also leads on review sentiment (14% vs 0%). My EAP's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ClaimSecure eProfile ships an update fortnightly, My EAP every 5 months. Both last shipped on September 20, 2026.

## The numbers

| Metric | ClaimSecure eProfile | My EAP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.0 (9 ratings)](https://appshunter.io/ios/app/my-eap/id436292883/reviews)** |
| Number of ratings | — | **9** |
| Positive reviews | **14.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 months |
| Monetization | Free | Free |
| Size | 82 MB | 23 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [ClaimSecure Inc.](https://appshunter.io/developer/423549675) | [Morneau Shepell Inc](https://appshunter.io/developer/436292886) |

## What reviewers say

### ClaimSecure eProfile

[App page](https://appshunter.io/ios/app/claimsecure-eprofile/id423549672)

Manage your health and travel benefits effortlessly. View coverage, access your ecard, find providers, and submit claims instantly. Get real-time updates on wait times and claim processing.

**Highlights:** In-App eProfile registration, View benefits coverage and balance, Access health and travel ecard, Find health, dental, or pharmacy providers, Submit eClaims and Photoclaims, View claim history, Real-time call center and claim times

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


### My EAP

[App page](https://appshunter.io/ios/app/my-eap/id436292883)

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

**Highlights:** Text message with a counselor, Call Care Access Center, Assess stress and wellness, Connect with online EAP tools, Health and wellness articles/videos, Multilingual support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers complain about**

- ❌ App doesn't open
- ❌ Freezes on country selection
- ❌ Unusable interface
- ❌ Outdated design
- ❌ Frequent crashes

**Reported bugs**

- App freezes on country selection page
- App does not open
- App crashes upon opening or during setup
- Cannot scroll or select country
- Downloading new content stuck

**Requested features**

- Bring back e-counselling feature
- Add more gender options
- Live chat feature


## Frequently asked questions

### Is ClaimSecure eProfile free?

ClaimSecure eProfile is free to download, with no in-app purchases.

### Is My EAP free?

My EAP is free to download, with no in-app purchases.

### Do ClaimSecure eProfile or My EAP have ads?

Neither ClaimSecure eProfile nor My EAP shows ads.

### Which is updated more often, ClaimSecure eProfile or My EAP?

ClaimSecure eProfile ships an update fortnightly, and My EAP every 5 months. Most recently, ClaimSecure eProfile was updated on September 20, 2026 and My EAP on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*