# First Source vs Merchants Mobile

The clearest difference is rating: First Source at 4.8 against Merchants Mobile's 1.3. First Source also leads on review sentiment (39% vs 10%) and ratings volume (5.9K vs 60). Merchants Mobile's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Source holds the better App Store score, 4.8 against 1.3. That said, the two scores are not equally well evidenced: First Source has 5.9K ratings behind it against 60, so its average is the more settled of the two. Written reviews point the same way: 39% of First Source's written reviews are positive against 10% of Merchants Mobile's.

First Source ships an update monthly, Merchants Mobile every 5 months. The most recent releases landed on October 17, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | First Source | Merchants Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5.9K ratings)](https://appshunter.io/ios/app/first-source/id430022181/reviews)** | [1.3 (60 ratings)](https://appshunter.io/ios/app/merchants-mobile/id505726151/reviews) |
| Number of ratings | **5.9K** | 60 |
| Positive reviews | **39.0% of reviews** | 10.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 126 MB | 11 MB |
| Requires iOS | 16.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [First Source Federal Credit Union](https://appshunter.io/developer/430022184) | [Wavespawn](https://appshunter.io/developer/505726154) |

## What reviewers say

### First Source

[App page](https://appshunter.io/ios/app/first-source/id430022181)

Manage your finances on the go with this free mobile banking app. Access accounts, transfer funds, pay bills, deposit checks, and find ATMs securely. Features include aggregated accounts, card controls, and secure messaging.

**Highlights:** Manage accounts and cards, View balances and transactions, Transfer money, Pay bills and friends, Deposit checks, Find branches and ATMs, Aggregated accounts, Card controls

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent service
- 💻 Convenient mobile app
- 🏦 Community-focused credit union
- 🤝 Helpful staff

**What reviewers complain about**

- 🐛 Frequent crashes and stability issues
- 📱 Compatibility problems on certain devices
- 🔒 Security and login issues
- 🔄 Inconsistent app updates

**Reported bugs**

- Unable to log in after recent update
- Check deposit feature not working consistently
- Accounts not syncing properly

**Requested features**

- Landscape mode support for iPad
- Improved transaction details and search
- Real-time balance updates
- Apple Pay integration


### Merchants Mobile

[App page](https://appshunter.io/ios/app/merchants-mobile/id505726151)

This app provides policyholders with essential travel information and allows them to report automobile claims directly from their mobile device. It offers real-time accident documentation, access to policy details, and guidance on roadside assistance.

**Highlights:** Report auto claims, Document accidents in real-time, Access auto policy information, Retrieve vehicle and driver details, Get roadside assistance information, Contact claims service

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is First Source free?

First Source is free to download, with no in-app purchases.

### Is Merchants Mobile free?

Merchants Mobile is free to download, with no in-app purchases.

### Which has better reviews, First Source or Merchants Mobile?

First Source is rated higher. First Source averages 4.8 out of 5 from 5.9K ratings, while Merchants Mobile averages 1.3 from 60 ratings.

### Do First Source or Merchants Mobile have ads?

Neither First Source nor Merchants Mobile shows ads.

### Which is updated more often, First Source or Merchants Mobile?

First Source ships an update monthly, and Merchants Mobile every 5 months. Most recently, First Source was updated on October 17, 2026 and Merchants Mobile on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*