# Showpad eOS® vs Online Support

The clearest difference is rating: Online Support at 5.0 against Showpad eOS®'s 4.1. Online Support also leads on iOS requirement (15.5 vs 18.4). Showpad eOS®'s advantage is ratings volume (29 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Online Support holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Showpad eOS® has 29 ratings behind it against 1, so its average is the more settled of the two.

Showpad eOS® ships an update fortnightly, Online Support every 3 weeks. The most recent releases landed on November 10, 2026 and November 11, 2026 respectively.

## The numbers

| Metric | Showpad eOS® | Online Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (29 ratings)](https://appshunter.io/ios/app/showpad-eos/id432293783/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/online-support/id1553098671/reviews)** |
| Number of ratings | **29** | 1 |
| Positive reviews | 70.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 208 MB | 74 MB |
| Requires iOS | 18.4 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Showpad](https://appshunter.io/developer/432293786) | [F. Hoffmann-La Roche](https://appshunter.io/developer/451131453) |

## What reviewers say

### Showpad eOS®

[App page](https://appshunter.io/ios/app/showpad-eos/id432293783)

Empower your sales team with a mobile app designed to enhance buyer interactions and accelerate deal closures. Access relevant content, deliver dynamic presentations, and share materials easily, all while gaining insights into buyer engagement for tailored follow-ups.

**Highlights:** AI-powered content discovery, Immersive presentations with AR, Secure buyer microsites with chat, Seamless content sharing, Buyer engagement insights, Offline content access

**Features:** Vision Pro support

**In-app purchases:** none


### Online Support

[App page](https://appshunter.io/ios/app/online-support/id1553098671)

This app provides lab professionals with an end-to-end tool for managing issues with Roche Instruments and Analyzers. It includes troubleshooting, documentation, and direct escalation to service teams.

**Highlights:** Instrument identification via QR code, Troubleshooting guidelines based on alarm codes, Search for similar resolved issues, Issue description with image attachments, Real-time issue status tracking, Digital logbook for issue history, Issue status dashboard

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Showpad eOS® free?

Showpad eOS® is free to download, with no in-app purchases.

### Is Online Support free?

Online Support is free to download, with no in-app purchases.

### Which has better reviews, Showpad eOS® or Online Support?

Online Support is rated higher. Showpad eOS® averages 4.1 out of 5 from 29 ratings, while Online Support averages 5.0 from 1 ratings.

### Do Showpad eOS® or Online Support have ads?

Neither Showpad eOS® nor Online Support shows ads.

### Which is updated more often, Showpad eOS® or Online Support?

Showpad eOS® ships an update fortnightly, and Online Support every 3 weeks. Most recently, Showpad eOS® was updated on November 10, 2026 and Online Support on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*