# Safety Mobile vs Worcester 311

The clearest difference is rating: Worcester 311 at 4.6 against Safety Mobile's 1.9. Safety Mobile's advantage is review sentiment (24% vs 0%) and iOS requirement (16.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Worcester 311 holds the better App Store score, 4.6 against 1.9. Both are backed by a comparable volume of ratings — 60 and 141 respectively. Written reviews complicate that: 24% of Safety Mobile's written reviews are positive against 0% of Worcester 311's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Safety Mobile | Worcester 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (60 ratings)](https://appshunter.io/ios/app/safety-mobile/id432646328/reviews) | **[4.6 (141 ratings)](https://appshunter.io/ios/app/worcester-311/id1643731248/reviews)** |
| Number of ratings | 60 | **141** |
| Positive reviews | **23.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 10 MB | 145 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Safety Insurance Company](https://appshunter.io/developer/432646331) | [City of Worcester, Massachusetts](https://appshunter.io/developer/622507792) |

## What reviewers say

### Safety Mobile

[App page](https://appshunter.io/ios/app/safety-mobile/id432646328)

Manage your insurance policies, pay bills, and report claims easily. Access your insurance card, agent information, and claim history. Receive timely alerts for payments and expirations.

**Highlights:** Pay bills, Report claims, View insurance card, Access agent information, View claim history, Receive payment alerts, Find an agent

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (older reviews)
- 👍 Customer friendly (older reviews)
- 👍 Agent finder map view (older reviews)
- 👍 Intuitive interface (older reviews)
- 👍 Functional, informational (older reviews)

**What reviewers complain about**

- 👎 Cannot view policy documents
- 👎 Cannot see policy information
- 👎 Login errors/system errors
- 👎 App freezes/crashes
- 👎 Useless for most functions

**Reported bugs**

- System error on login
- App freezes when reporting claims
- App closes when uploading photos for claims
- Login verification loop
- App crashes on sign in

**Requested features**

- Add ability to view policy documents
- Add ability to see policy information
- Add bill payment scheduling
- Add payment history view
- Add pending payment view


### Worcester 311

[App page](https://appshunter.io/ios/app/worcester-311/id1643731248)

Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.

**Highlights:** Submit non-emergency service requests, Report issues with photos, Add comments to requests, Track issue resolution, Access city services easily

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Safety Mobile free?

Safety Mobile is free to download, with no in-app purchases.

### Is Worcester 311 free?

Worcester 311 is free to download, with no in-app purchases.

### Which has better reviews, Safety Mobile or Worcester 311?

Worcester 311 is rated higher. Safety Mobile averages 1.9 out of 5 from 60 ratings, while Worcester 311 averages 4.6 from 141 ratings.

### Do Safety Mobile or Worcester 311 have ads?

Neither Safety Mobile nor Worcester 311 shows ads.

### Which is updated more often, Safety Mobile or Worcester 311?

Safety Mobile ships an update every 3 months, and Worcester 311 every 3 months. Most recently, Safety Mobile was updated on November 1, 2026 and Worcester 311 on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*