# Safety Mobile vs Lowell311

Safety Mobile and Lowell311 both sit at 1.9 stars, but that hides the real split: 25% of Safety Mobile's written reviews are positive against 0% of Lowell311's. Safety Mobile also leads on ratings volume (55 vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 1.9 for Safety Mobile against 2.0 for Lowell311. That said, the two scores are not equally well evidenced: Safety Mobile has 55 ratings behind it against 6, so its average is the more settled of the two. Written reviews are what separate them: 25% of Safety Mobile's written reviews are positive against 0% of Lowell311's.

Safety Mobile ships an update every 3 months, Lowell311 every 4 weeks. The most recent releases landed on August 8, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | Safety Mobile | Lowell311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (55 ratings)](https://appshunter.io/ios/app/safety-mobile/id432646328/reviews) | **[2.0 (6 ratings)](https://appshunter.io/ios/app/lowell311/id6741719022/reviews)** |
| Number of ratings | **55** | 6 |
| Positive reviews | **24.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 10 MB | 31 MB |
| Requires iOS | **16.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Safety Insurance Company](https://appshunter.io/developer/432646331) | [City of Lowell](https://appshunter.io/developer/1448279777) |

## What reviewers say

### Safety Mobile

[App page](https://appshunter.io/ios/app/safety-mobile/id432646328)

Manage your insurance policies and claims conveniently from your mobile device. Pay bills, report accidents, access insurance cards, and track claim history. Receive important alerts for payments and renewals.

**Highlights:** Pay bills, Report claims, View insurance card, Access claim history, Receive payment/renewal alerts, Find an agent

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (older reviews)
- 👍 Customer friendly (older reviews)
- 👍 Agent finder map view (older reviews)
- 👍 Intuitive interface (older reviews)
- 👍 Functional, informational (older reviews)

**What reviewers complain about**

- 👎 Cannot view policy documents
- 👎 Cannot see policy information
- 👎 Login errors/system errors
- 👎 App freezes/crashes
- 👎 Useless for most functions

**Reported bugs**

- System error on login
- App freezes when reporting claims
- App closes when uploading photos for claims
- Login verification loop
- App crashes on sign in

**Requested features**

- Add ability to view policy documents
- Add ability to see policy information
- Add bill payment scheduling
- Add payment history view
- Add pending payment view


### Lowell311

[App page](https://appshunter.io/ios/app/lowell311/id6741719022)

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

**Highlights:** Report city issues, Pay bills, Receive news flashes, Stay updated with city information, Official city app

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Safety Mobile free?

Safety Mobile is free to download, with no in-app purchases.

### Is Lowell311 free?

Lowell311 is free to download, with no in-app purchases.

### Which has better reviews, Safety Mobile or Lowell311?

Lowell311 is rated higher. Safety Mobile averages 1.9 out of 5 from 55 ratings, while Lowell311 averages 2.0 from 6 ratings.

### Do Safety Mobile or Lowell311 have ads?

Neither Safety Mobile nor Lowell311 shows ads.

### Which is updated more often, Safety Mobile or Lowell311?

Safety Mobile ships an update every 3 months, and Lowell311 every 4 weeks. Most recently, Safety Mobile was updated on August 8, 2026 and Lowell311 on September 9, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*