# Florida Blue vs mySanitas

The clearest difference is rating: Florida Blue at 4.8 against mySanitas's 3.5. Florida Blue also leads on ratings volume (33K vs 351). mySanitas's advantage is review sentiment (55% vs 13%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Florida Blue holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: Florida Blue has 33K ratings behind it against 351, so its average is the more settled of the two. Written reviews complicate that: 13% of Florida Blue's written reviews are positive against 55% of mySanitas's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Florida Blue | mySanitas |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (33K ratings)](https://appshunter.io/ios/app/florida-blue/id433457624/reviews)** | [3.5 (351 ratings)](https://appshunter.io/ios/app/mysanitas/id1600791076/reviews) |
| Number of ratings | **33K** | 351 |
| Positive reviews | 13.4% of reviews | **54.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 214 MB | 80 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 17+ |
| Developer | [Blue Cross and Blue Shield of Florida, Inc.](https://appshunter.io/developer/433457628) | [Keralty](https://appshunter.io/developer/1597205902) |

## What reviewers say

### Florida Blue

[App page](https://appshunter.io/ios/app/florida-blue/id433457624)

Manage your health plan with ease. Access your digital ID card, find nearby care providers, and check your benefits. Compare costs, view claims, and make payments all in one place.

**Highlights:** Digital ID card access, Find care near you, Check benefits and coverage, Compare drug and medical costs, View claims and balances, Make premium bill payments

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Manageable and easy to use
- 🚀 Convenient and doesn't require visiting another website
- 💡 Offers wellness opportunities and classes

**What reviewers complain about**

- 🐛 Constant login issues and password reset problems
- 🐛 Frequent crashes and app not functioning properly
- 🐛 Provider search and rewards features not working
- 🐛 Difficult to navigate and access information
- 🐛 Unreliable app performance, often glitchy

**Reported bugs**

- Login button not working
- Rewards balance and activities not accessible
- Constant error messages when trying to use features
- Compatibility issues with newer iOS versions
- Confusing and outdated user interface

**Requested features**

- Ability to add insurance card to Apple Wallet
- Improve provider search functionality
- Fix rewards program issues and make it more transparent


### mySanitas

[App page](https://appshunter.io/ios/app/mysanitas/id1600791076)

Connect with trusted healthcare providers on demand for virtual or in-person visits. Access your health records, manage appointments, and receive personalized care programs. Available 24/7 for Florida patients in English and Spanish.

**Highlights:** On-demand medical care, Book virtual/in-person appointments, Access personal health records, Symptom checker, Personalized care programs, 24/7 medical team support

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient 24/7 access
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 🤖 Excellent virtual care
- 💯 Highly recommended

**What reviewers complain about**

- 🐛 Buggy and glitchy
- ⏱️ Slow performance
- 🔑 Login/account issues
- 🤷‍♂️ Inconsistent user experience
- 📞 Poor customer support

**Reported bugs**

- Crashing on launch
- Missing/disappearing appointment data
- Incorrect/outdated medical information
- Inability to complete account creation
- Unreliable video/chat functionality

**Requested features**

- Ability to add family members
- Improved appointment scheduling
- Enhanced lab results/records access
- Seamless integration with other health apps
- Multilingual support


## Frequently asked questions

### Is Florida Blue free?

Florida Blue is free to download, with no in-app purchases.

### Is mySanitas free?

mySanitas is free to download, with no in-app purchases.

### Which has better reviews, Florida Blue or mySanitas?

Florida Blue is rated higher. Florida Blue averages 4.8 out of 5 from 33K ratings, while mySanitas averages 3.5 from 351 ratings.

### Do Florida Blue or mySanitas have ads?

Neither Florida Blue nor mySanitas shows ads.

### Which is updated more often, Florida Blue or mySanitas?

Florida Blue ships an update monthly, and mySanitas monthly. Most recently, Florida Blue was updated on October 29, 2026 and mySanitas on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*