# Citrix Secure Hub vs HID Mobile Access

The clearest difference is rating: HID Mobile Access at 4.7 against Citrix Secure Hub's 1.7. HID Mobile Access also leads on review sentiment (23% vs 7%) and ratings volume (9.2K vs 628). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HID Mobile Access holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9.2K ratings behind it against 628, so its average is the more settled of the two. Written reviews point the same way: 7% of Citrix Secure Hub's written reviews are positive against 23% of HID Mobile Access's.

Citrix Secure Hub ships an update every 2 months, HID Mobile Access every 3 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Citrix Secure Hub | HID Mobile Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (628 ratings)](https://appshunter.io/ios/app/citrix-secure-hub/id434682528/reviews) | **[4.7 (9.2K ratings)](https://appshunter.io/ios/app/hid-mobile-access/id843238107/reviews)** |
| Number of ratings | 628 | **9.2K** |
| Positive reviews | 7.1% of reviews | **22.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 38 MB | 134 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) | [HID Global](https://appshunter.io/developer/657306800) |

## What reviewers say

### Citrix Secure Hub

[App page](https://appshunter.io/ios/app/citrix-secure-hub/id434682528)

Access all your mobile, web, Windows, and SaaS applications from a single, secure interface. Enjoy single sign-on and robust device and app-level security policies for seamless access to corporate resources, both online and offline.

**Highlights:** Access all apps from one interface, Single sign-on, Device and app security policies, Access corporate resources, Offline and online access

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast access
- 🔒 Secure
- 👍 Works fine on iOS 11

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔑 Constant need to re-authenticate
- 🔍 Unreliable notifications
- 🕰️ Slow and clunky
- 🔄 Requires constant reinstallation

**Reported bugs**

- Login screen issues
- Compatibility problems with newer iOS versions
- Frequent crashes and freezes
- Sync issues with email, calendar, and contacts

**Requested features**

- Add Tasks functionality
- Improve Apple Watch integration
- Allow more customization and control


### HID Mobile Access

[App page](https://appshunter.io/ios/app/hid-mobile-access/id843238107)

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

**Highlights:** Unlock doors and gates with smartphone, Secure Mobile IDs, Reader detection when app is closed, Location services for reader detection, Organization setup required

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and reliable
- 🔒 Secure mobile access
- 👍 User-friendly
- 🔑 Convenient alternative to physical keys

**What reviewers complain about**

- 🐛 Inconsistent performance
- 🔋 Battery drain issues
- 🔍 Privacy concerns around location access
- ⏱️ Slow response times
- 🔒 Requires app to be open/unlocked

**Reported bugs**

- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality

**Requested features**

- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation


## Frequently asked questions

### Is Citrix Secure Hub free?

Citrix Secure Hub is free to download, with no in-app purchases.

### Is HID Mobile Access free?

HID Mobile Access is free to download, with no in-app purchases.

### Which has better reviews, Citrix Secure Hub or HID Mobile Access?

HID Mobile Access is rated higher. Citrix Secure Hub averages 1.7 out of 5 from 628 ratings, while HID Mobile Access averages 4.7 from 9.2K ratings.

### Do Citrix Secure Hub or HID Mobile Access have ads?

Neither Citrix Secure Hub nor HID Mobile Access shows ads.

### Which is updated more often, Citrix Secure Hub or HID Mobile Access?

Citrix Secure Hub ships an update every 2 months, and HID Mobile Access every 3 months. Most recently, Citrix Secure Hub was updated on October 21, 2026 and HID Mobile Access on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*