# Citrix Secure Hub vs SMARTLINK™ Observation

The clearest difference is rating: SMARTLINK™ Observation at 5.0 against Citrix Secure Hub's 1.7. Citrix Secure Hub's advantage is ratings volume (628 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SMARTLINK™ Observation holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Citrix Secure Hub has 628 ratings behind it against 3, so its average is the more settled of the two.

Citrix Secure Hub ships an update every 2 months, SMARTLINK™ Observation every 3 months. The most recent releases landed on October 16, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Citrix Secure Hub | SMARTLINK™ Observation |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (628 ratings)](https://appshunter.io/ios/app/citrix-secure-hub/id434682528/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/smartlink-observation/id981253302/reviews)** |
| Number of ratings | **628** | 3 |
| Positive reviews | 9.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 38 MB | 84 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Citrix Systems, Inc.](https://appshunter.io/developer/402844564) | [GOJO Industries, Inc.](https://appshunter.io/developer/737311872) |

## What reviewers say

### Citrix Secure Hub

[App page](https://appshunter.io/ios/app/citrix-secure-hub/id434682528)

Access all your mobile, web, Windows, and SaaS applications from a single, secure interface. Enjoy single sign-on and robust device and app-level security policies for seamless access to corporate resources, both online and offline.

**Highlights:** Access all apps from one interface, Single sign-on, Device and app security policies, Access corporate resources, Offline and online access

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast access
- 🔒 Secure
- 👍 Works fine on iOS 11

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔑 Constant need to re-authenticate
- 🔍 Unreliable notifications
- 🕰️ Slow and clunky
- 🔄 Requires constant reinstallation

**Reported bugs**

- Login screen issues
- Compatibility problems with newer iOS versions
- Frequent crashes and freezes
- Sync issues with email, calendar, and contacts

**Requested features**

- Add Tasks functionality
- Improve Apple Watch integration
- Allow more customization and control


### SMARTLINK™ Observation

[App page](https://appshunter.io/ios/app/smartlink-observation/id981253302)

This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.

**Highlights:** Electronic data collection, Hand hygiene metrics, PPE observation, Customizable facility settings, Immediate feedback, Performance results

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Citrix Secure Hub free?

Citrix Secure Hub is free to download, with no in-app purchases.

### Is SMARTLINK™ Observation free?

SMARTLINK™ Observation is free to download, with no in-app purchases.

### Which has better reviews, Citrix Secure Hub or SMARTLINK™ Observation?

SMARTLINK™ Observation is rated higher. Citrix Secure Hub averages 1.7 out of 5 from 628 ratings, while SMARTLINK™ Observation averages 5.0 from 3 ratings.

### Do Citrix Secure Hub or SMARTLINK™ Observation have ads?

Neither Citrix Secure Hub nor SMARTLINK™ Observation shows ads.

### Which is updated more often, Citrix Secure Hub or SMARTLINK™ Observation?

Citrix Secure Hub ships an update every 2 months, and SMARTLINK™ Observation every 3 months. Most recently, Citrix Secure Hub was updated on October 16, 2026 and SMARTLINK™ Observation on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*