# My EAP vs Consult+

The clearest difference is review sentiment: Consult+ at 57% against My EAP's 0%. Consult+ also leads on rating (4.0 vs 3.0) and update cadence (weekly vs every 5 months). My EAP's advantage is iOS requirement (12.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Consult+ holds the better App Store score, 4.0 against 3.0. Both are backed by a comparable volume of ratings — 9 and 21 respectively. Written reviews point the same way: 0% of My EAP's written reviews are positive against 57% of Consult+'s.

My EAP ships an update every 5 months, Consult+ weekly. The most recent releases landed on September 20, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | My EAP | Consult+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (9 ratings)](https://appshunter.io/ios/app/my-eap/id436292883/reviews) | **[4.0 (21 ratings)](https://appshunter.io/ios/app/consult-plus/id1509457525/reviews)** |
| Number of ratings | 9 | **21** |
| Positive reviews | 0.0% of reviews | **57.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Weekly** |
| Monetization | Free | Free |
| Size | 23 MB | 119 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Morneau Shepell Inc](https://appshunter.io/developer/436292886) | [Dialogue Technologies Inc](https://appshunter.io/developer/1474962052) |

## What reviewers say

### My EAP

[App page](https://appshunter.io/ios/app/my-eap/id436292883)

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

**Highlights:** Text message with a counselor, Call Care Access Center, Assess stress and wellness, Connect with online EAP tools, Health and wellness articles/videos, Multilingual support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers complain about**

- ❌ App doesn't open
- ❌ Freezes on country selection
- ❌ Unusable interface
- ❌ Outdated design
- ❌ Frequent crashes

**Reported bugs**

- App freezes on country selection page
- App does not open
- App crashes upon opening or during setup
- Cannot scroll or select country
- Downloading new content stuck

**Requested features**

- Bring back e-counselling feature
- Add more gender options
- Live chat feature


### Consult+

[App page](https://appshunter.io/ios/app/consult-plus/id1509457525)

Access licensed healthcare professionals for non-urgent medical concerns. Connect via chat, audio, or video for consultations and prescription renewals. Available to Canada Life plan members and their dependents.

**Highlights:** Virtual consultations with doctors and nurses, Chat, audio, and video call options, Prescription renewals, Access for plan members and dependents, Integration with Apple HealthKit/CareKit

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is My EAP free?

My EAP is free to download, with no in-app purchases.

### Is Consult+ free?

Consult+ is free to download, with no in-app purchases.

### Which has better reviews, My EAP or Consult+?

Consult+ is rated higher. My EAP averages 3.0 out of 5 from 9 ratings, while Consult+ averages 4.0 from 21 ratings.

### Do My EAP or Consult+ have ads?

Neither My EAP nor Consult+ shows ads.

### Which is updated more often, My EAP or Consult+?

My EAP ships an update every 5 months, and Consult+ weekly. Most recently, My EAP was updated on September 20, 2026 and Consult+ on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*