# My EAP vs Acentra Connect

The clearest difference is rating: Acentra Connect at 3.5 against My EAP's 3.0. Acentra Connect also leads on review sentiment (33% vs 0%) and update cadence (monthly vs every 5 months). My EAP's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Acentra Connect holds the better App Store score, 3.5 against 3.0. That said, the two scores are not equally well evidenced: Acentra Connect has 91 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 0% of My EAP's written reviews are positive against 33% of Acentra Connect's.

My EAP ships an update every 5 months, Acentra Connect monthly. Both last shipped on September 30, 2026.

## The numbers

| Metric | My EAP | Acentra Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (9 ratings)](https://appshunter.io/ios/app/my-eap/id436292883/reviews) | **[3.5 (91 ratings)](https://appshunter.io/ios/app/acentra-connect/id1524837965/reviews)** |
| Number of ratings | 9 | **91** |
| Positive reviews | 0.0% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Monthly** |
| Monetization | Free | Free |
| Size | 23 MB | 70 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Morneau Shepell Inc](https://appshunter.io/developer/436292886) | [EAP Consultants, LLC](https://appshunter.io/developer/1512963886) |

## What reviewers say

### My EAP

[App page](https://appshunter.io/ios/app/my-eap/id436292883)

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

**Highlights:** Text message with a counselor, Call Care Access Center, Assess stress and wellness, Connect with online EAP tools, Health and wellness articles/videos, Multilingual support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers complain about**

- ❌ App doesn't open
- ❌ Freezes on country selection
- ❌ Unusable interface
- ❌ Outdated design
- ❌ Frequent crashes

**Reported bugs**

- App freezes on country selection page
- App does not open
- App crashes upon opening or during setup
- Cannot scroll or select country
- Downloading new content stuck

**Requested features**

- Bring back e-counselling feature
- Add more gender options
- Live chat feature


### Acentra Connect

[App page](https://appshunter.io/ios/app/acentra-connect/id1524837965)

Access confidential support for professional, academic, or personal challenges. This app offers resources like tips, tools, articles, and videos to manage well-being. Connect immediately to personalized care through TalkNow®.

**Highlights:** On-demand well-being support, Secure and confidential access, Tips, support tools, articles, Motivational exercises, Informative videos, Benefit information, TalkNow® for immediate care

**In-app purchases:** none


## Frequently asked questions

### Is My EAP free?

My EAP is free to download, with no in-app purchases.

### Is Acentra Connect free?

Acentra Connect is free to download, with no in-app purchases.

### Which has better reviews, My EAP or Acentra Connect?

Acentra Connect is rated higher. My EAP averages 3.0 out of 5 from 9 ratings, while Acentra Connect averages 3.5 from 91 ratings.

### Do My EAP or Acentra Connect have ads?

Neither My EAP nor Acentra Connect shows ads.

### Which is updated more often, My EAP or Acentra Connect?

My EAP ships an update every 5 months, and Acentra Connect monthly. Most recently, My EAP was updated on September 30, 2026 and Acentra Connect on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*