# Control vs BMC Helix Track

The clearest difference is review sentiment: Control at 100% against BMC Helix Track's 0%. Control also leads on rating (5.0 vs 2.8). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Control holds the better App Store score, 5.0 against 2.8. Both are backed by a comparable volume of ratings — 6 and 8 respectively. Written reviews point the same way: 100% of Control's written reviews are positive against 0% of BMC Helix Track's.

Control ships an update every 10 months, BMC Helix Track every 6 months. The most recent releases landed on September 8, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | Control | BMC Helix Track |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (6 ratings)](https://appshunter.io/ios/app/control-m/id441450712/reviews)** | [2.8 (8 ratings)](https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907/reviews) |
| Number of ratings | 6 | **8** |
| Positive reviews | **100.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 10 months | **Every 6 months** |
| Monetization | Free | Free |
| Size | 29 MB | 98 MB |
| Requires iOS | 14.0 | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [BMC Software, Inc](https://appshunter.io/developer/348667049) | [BMC Helix, Inc.](https://appshunter.io/developer/1875734396) |

## What reviewers say

### Control

[App page](https://appshunter.io/ios/app/control-m/id441450712)

Monitor and manage your production workflows remotely from your mobile device. Get real-time status updates, receive alerts for immediate action, and proactively manage service level agreements with intelligent analytics.

**Highlights:** Remote workflow monitoring, Personalized dashboards, Real-time alerts, Proactive SLA management, Intelligent predictive analytics, Test Drive access

**Features:** macOS Compatibility

**In-app purchases:** none


### BMC Helix Track

[App page](https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907)

This mobile app provides help desk technicians with access to a web-based service management system. It allows them to review, submit, and update assigned requests, and search a knowledge base for solutions. The software aims to improve service quality and reduce operational expenses.

**Highlights:** Access to help desk requests, Submit and update requests, Search knowledge base, Customizable interface, Graphical reports, Asset management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Control free?

Control is free to download, with no in-app purchases.

### Is BMC Helix Track free?

BMC Helix Track is free to download, with no in-app purchases.

### Which has better reviews, Control or BMC Helix Track?

Control is rated higher. Control averages 5.0 out of 5 from 6 ratings, while BMC Helix Track averages 2.8 from 8 ratings.

### Do Control or BMC Helix Track have ads?

Neither Control nor BMC Helix Track shows ads.

### Which is updated more often, Control or BMC Helix Track?

Control ships an update every 10 months, and BMC Helix Track every 6 months. Most recently, Control was updated on September 8, 2026 and BMC Helix Track on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*