# Control vs ServiceNow Agent

The clearest difference is review sentiment: Control at 100% against ServiceNow Agent's 0%. Control also leads on rating (5.0 vs 2.1) and iOS requirement (15.6 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 11 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Control holds the better App Store score, 5.0 against 2.1. Both are backed by a comparable volume of ratings — 6 and 10 respectively. Written reviews point the same way: 100% of Control's written reviews are positive against 0% of ServiceNow Agent's.

Control ships an update every 11 months, ServiceNow Agent every 3 weeks. The most recent releases landed on October 10, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Control | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (6 ratings)](https://appshunter.io/ios/app/control-m/id441450712/reviews)** | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) |
| Number of ratings | 6 | **10** |
| Positive reviews | **100.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 11 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 30 MB | 154 MB |
| Requires iOS | **15.6** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [BMC Software, Inc](https://appshunter.io/developer/348667049) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Control

[App page](https://appshunter.io/ios/app/control-m/id441450712)

Monitor and manage your production workflows remotely from your mobile device. Get real-time status updates, receive alerts for immediate action, and proactively manage service level agreements with intelligent analytics.

**Highlights:** Remote workflow monitoring, Personalized dashboards, Real-time alerts, Proactive SLA management, Intelligent predictive analytics, Test Drive access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is Control free?

Control is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Control or ServiceNow Agent?

Control is rated higher. Control averages 5.0 out of 5 from 6 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do Control or ServiceNow Agent have ads?

Neither Control nor ServiceNow Agent shows ads.

### Which is updated more often, Control or ServiceNow Agent?

Control ships an update every 11 months, and ServiceNow Agent every 3 weeks. Most recently, Control was updated on October 10, 2026 and ServiceNow Agent on October 15, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*