# ntouch® vs Inmate Inbox

The clearest difference is rating: ntouch® at 4.1 against Inmate Inbox's 3.1. ntouch® also leads on in-app purchases (none vs 4) and review sentiment (36% vs 16%). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Inmate Inbox sells 4 one-off in-app purchases. ntouch® asks for nothing beyond the download.

ntouch® holds the better App Store score, 4.1 against 3.1. That said, the two scores are not equally well evidenced: ntouch® has 508 ratings behind it against 90, so its average is the more settled of the two. Written reviews point the same way: 36% of ntouch®'s written reviews are positive against 16% of Inmate Inbox's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | ntouch® | Inmate Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (508 ratings)](https://appshunter.io/ios/app/ntouch/id441554954/reviews)** | [3.1 (90 ratings)](https://appshunter.io/ios/app/inmate-inbox/id1390513826/reviews) |
| Number of ratings | **508** | 90 |
| Positive reviews | **35.7% of reviews** | 16.1% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Size | 37 MB | 34 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sorenson Communications, Inc.](https://appshunter.io/developer/358815148) | [Stewart](https://appshunter.io/developer/1390513825) |

## What reviewers say

### ntouch®

[App page](https://appshunter.io/ios/app/ntouch/id441554954)

Experience high-quality video relay services on your mobile device. Connect with passionate interpreters for seamless communication, anytime and anywhere. Includes a feature to enhance visibility for all participants on calls.

**Highlights:** Mobile video relay experience, Passionate interpreters, Sorenson Wavello feature, Be Seen feature, On-the-go access

**Features:** Siri integration, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth video quality
- 🔒 Reliable security
- 👍 Helpful interpreters
- 💡 Useful features like location sharing

**What reviewers complain about**

- 🐛 Frequent crashes and disconnections
- 👎 Interpreter issues like incorrect information or hanging up
- 🤔 Confusing login and account management
- 🔋 Drains battery quickly

**Reported bugs**

- Calls randomly disconnecting
- Inability to answer incoming calls
- Persistent 'server down' messages
- Camera rotation issues on M1 Macs

**Requested features**

- Add 'do not disturb' mode for VP
- Improve syncing across devices
- Allow customization of app layout
- Provide better support for newer devices and iOS versions


### Inmate Inbox

[App page](https://appshunter.io/ios/app/inmate-inbox/id1390513826)

This app facilitates real-time communication between users and incarcerated individuals. It allows for sending and receiving messages, as well as sharing photos, helping to maintain connections with loved ones.

**Highlights:** Real-time messaging, Photo sending, Account management, Contact list management, Stay connected on the go

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| inmateinbox | $5.99 | one-time |
| InmateInbox | $10.99 | one-time |
| InmateInbox | $15.99 | one-time |
| InmateInbox | $20.99 | one-time |


## Frequently asked questions

### Is ntouch® free?

ntouch® is free to download, with no in-app purchases.

### Is Inmate Inbox free?

Inmate Inbox is free to download, with in-app purchases available.

### Which has better reviews, ntouch® or Inmate Inbox?

ntouch® is rated higher. ntouch® averages 4.1 out of 5 from 508 ratings, while Inmate Inbox averages 3.1 from 90 ratings.

### Do ntouch® or Inmate Inbox have ads?

Neither ntouch® nor Inmate Inbox shows ads.

### Which is updated more often, ntouch® or Inmate Inbox?

ntouch® ships an update every 2 months, and Inmate Inbox every 2 months. Most recently, ntouch® was updated on October 23, 2026 and Inmate Inbox on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*