# Express Scripts vs OptumRx

Express Scripts and OptumRx both sit at 4.7 stars, but that hides the real split: 36% of Express Scripts's written reviews are positive against 16% of OptumRx's. On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Express Scripts against 4.7 for OptumRx. Both are backed by a comparable volume of ratings — 428K and 146K respectively. Written reviews are what separate them: 36% of Express Scripts's written reviews are positive against 16% of OptumRx's.

Express Scripts ships an update every 3 weeks, OptumRx monthly. Both last shipped on September 25, 2026.

## The numbers

| Metric | Express Scripts | OptumRx |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (428K ratings)](https://appshunter.io/ios/app/express-scripts/id442464896/reviews) | [4.7 (146K ratings)](https://appshunter.io/ios/app/optumrx/id941641944/reviews) |
| Number of ratings | **428K** | 146K |
| Positive reviews | **36.2% of reviews** | 15.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Free | Free |
| Best chart rank | **#43** | #72 |
| Size | 94 MB | 89 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Express Scripts](https://appshunter.io/developer/412941751) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### Express Scripts

[App page](https://appshunter.io/ios/app/express-scripts/id442464896)

**Currently charting:** #43 Top Free · Medical (US App Store)

Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.

**Highlights:** Order prescription refills, Track order status, Start automatic refills, Access digital ID card, Find preferred pharmacies

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 📦 Convenient mail delivery
- 💰 Cost savings
- 🔔 Helpful reminders

**What reviewers complain about**

- 🐛 Unreliable refill status updates
- 🤔 Confusing app navigation
- 🚫 Inability to remove old prescriptions
- 📞 Poor customer service
- 🕰️ Slow processing and shipping times

**Reported bugs**

- Incorrect medication pricing displayed
- Temporary address feature not working
- Refill reminders for medications no longer taken
- App crashing and becoming unresponsive

**Requested features**

- Ability to pay off balances through the app
- Fingerprint/biometric login support
- Automatic prescription updates
- Customizable medication reminders
- Prescription history export to Excel


### OptumRx

[App page](https://appshunter.io/ios/app/optumrx/id941641944)

**Currently charting:** #72 Top Free · Medical (US App Store)

Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.

**Highlights:** Compare drug prices, View all medications, Transfer to home delivery, Refill home delivery prescriptions, Check order status, View member ID card

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems

**Reported bugs**

- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information

**Requested features**

- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility


## Frequently asked questions

### Is Express Scripts free?

Express Scripts is free to download, with no in-app purchases.

### Is OptumRx free?

OptumRx is free to download, with no in-app purchases.

### Which has better reviews, Express Scripts or OptumRx?

Express Scripts and OptumRx are both rated 4.7 out of 5 on the App Store, from 428K and 146K ratings respectively.

### Do Express Scripts or OptumRx have ads?

Neither Express Scripts nor OptumRx shows ads.

### Which is updated more often, Express Scripts or OptumRx?

Express Scripts ships an update every 3 weeks, and OptumRx monthly. Most recently, Express Scripts was updated on September 25, 2026 and OptumRx on September 25, 2026.

### Which is more popular, Express Scripts or OptumRx?

Express Scripts currently peaks at #43 in the App Store charts, and OptumRx at #72. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*