# RequestIndy vs Level365 Softphone

The clearest difference is rating: Level365 Softphone at 2.6 against RequestIndy's 1.7. Level365 Softphone also leads on update cadence (every 3 months vs every 15 months). RequestIndy's advantage is ratings volume (51 vs 5) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Level365 Softphone holds the better App Store score, 2.6 against 1.7. That said, the two scores are not equally well evidenced: RequestIndy has 51 ratings behind it against 5, so its average is the more settled of the two.

RequestIndy ships an update every 15 months, Level365 Softphone every 3 months. The most recent releases landed on August 7, 2026 and August 16, 2026 respectively.

## The numbers

| Metric | RequestIndy | Level365 Softphone |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (51 ratings)](https://appshunter.io/ios/app/requestindy/id445471885/reviews) | **[2.6 (5 ratings)](https://appshunter.io/ios/app/level365-softphone/id6447907051/reviews)** |
| Number of ratings | **51** | 5 |
| Positive reviews | 23.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 15 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 75 MB | 114 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [City of Indianapolis](https://appshunter.io/developer/445471888) | [Level365 Holdings LLC](https://appshunter.io/developer/1056247358) |

## What reviewers say

### RequestIndy

[App page](https://appshunter.io/ios/app/requestindy/id445471885)

Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.

**Highlights:** Request non-emergency City services, Report issues like potholes and missed trash, Submit over 30 common service requests, Integrated with City department systems, Check status of submitted requests, Available 24/7

**Features:** macOS Compatibility

**In-app purchases:** none


### Level365 Softphone

[App page](https://appshunter.io/ios/app/level365-softphone/id6447907051)

This communication app extends business phone system features to mobile devices. It allows users to maintain their professional identity for calls, transfer calls seamlessly, and manage contacts, voicemail, and call history. It also offers free app-to-app calls and customizable answering rules.

**Highlights:** Unified communications solution, Maintain professional identity, Seamless call transfer, Free app-to-app calls, Contact and voicemail management, Customizable answering rules

**In-app purchases:** none


## Frequently asked questions

### Is RequestIndy free?

RequestIndy is free to download, with no in-app purchases.

### Is Level365 Softphone free?

Level365 Softphone is free to download, with no in-app purchases.

### Which has better reviews, RequestIndy or Level365 Softphone?

Level365 Softphone is rated higher. RequestIndy averages 1.7 out of 5 from 51 ratings, while Level365 Softphone averages 2.6 from 5 ratings.

### Do RequestIndy or Level365 Softphone have ads?

Neither RequestIndy nor Level365 Softphone shows ads.

### Which is updated more often, RequestIndy or Level365 Softphone?

RequestIndy ships an update every 15 months, and Level365 Softphone every 3 months. Most recently, RequestIndy was updated on August 7, 2026 and Level365 Softphone on August 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*