# Reliance Matrix vs Matrix Service

The clearest difference is ratings volume: Reliance Matrix at 12K against Matrix Service's 34. Reliance Matrix also leads on iOS requirement (13.0 vs 15.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Reliance Matrix against 4.7 for Matrix Service. That said, the two scores are not equally well evidenced: Reliance Matrix has 12K ratings behind it against 34, so its average is the more settled of the two.

Reliance Matrix ships an update every 5 weeks, Matrix Service monthly. The most recent releases landed on October 16, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | Reliance Matrix | Matrix Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (12K ratings)](https://appshunter.io/ios/app/reliance-matrix/id445604764/reviews) | **[4.7 (34 ratings)](https://appshunter.io/ios/app/matrix-service/id1506585866/reviews)** |
| Number of ratings | **12K** | 34 |
| Positive reviews | 36.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Monthly** |
| Monetization | Free | Free |
| Size | 27 MB | 175 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Matrix Absence Management Inc](https://appshunter.io/developer/445604767) | [HubEngage, Inc.](https://appshunter.io/developer/382013054) |

## What reviewers say

### Reliance Matrix

[App page](https://appshunter.io/ios/app/reliance-matrix/id445604764)

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

**Highlights:** File new claims, View claim details, Report intermittent absences, Upload and download documents, Digitally sign documents, View claim text messages, Complete surveys

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Convenient for reporting time off
- 👍 User-friendly interface
- 🚀 Helpful staff

**What reviewers complain about**

- 🐛 Buggy and unreliable
- 🤯 Frustrating experience
- 🤔 Lacks important functionality
- 🤬 Poor customer service
- 🙄 Confusing and unintuitive

**Reported bugs**

- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information

**Requested features**

- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information


### Matrix Service

[App page](https://appshunter.io/ios/app/matrix-service/id1506585866)

Stay informed about job openings, project updates, and safety tips from a leading infrastructure provider. Access career opportunities and company news directly from your mobile device.

**Highlights:** Job opportunity updates, Project award announcements, Company news and updates, Safety and wellness tips, Full-service provider information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Reliance Matrix free?

Reliance Matrix is free to download, with no in-app purchases.

### Is Matrix Service free?

Matrix Service is free to download, with no in-app purchases.

### Which has better reviews, Reliance Matrix or Matrix Service?

Matrix Service is rated higher. Reliance Matrix averages 4.6 out of 5 from 12K ratings, while Matrix Service averages 4.7 from 34 ratings.

### Do Reliance Matrix or Matrix Service have ads?

Neither Reliance Matrix nor Matrix Service shows ads.

### Which is updated more often, Reliance Matrix or Matrix Service?

Reliance Matrix ships an update every 5 weeks, and Matrix Service monthly. Most recently, Reliance Matrix was updated on October 16, 2026 and Matrix Service on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*