# Reliance Matrix vs MetLife US

The clearest difference is rating: Reliance Matrix at 4.6 against MetLife US's 4.2. Reliance Matrix also leads on review sentiment (36% vs 9%) and iOS requirement (13.0 vs 15.0). MetLife US's advantage is chart position (#130 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reliance Matrix holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 13K and 25K respectively. Written reviews point the same way: 36% of Reliance Matrix's written reviews are positive against 9% of MetLife US's.

Reliance Matrix ships an update every 5 weeks, MetLife US every 6 weeks. Both last shipped on October 26, 2026.

## The numbers

| Metric | Reliance Matrix | MetLife US |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (13K ratings)](https://appshunter.io/ios/app/reliance-matrix/id445604764/reviews)** | [4.2 (25K ratings)](https://appshunter.io/ios/app/metlife-us/id570085487/reviews) |
| Number of ratings | 13K | **25K** |
| Positive reviews | **36.3% of reviews** | 9.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Best chart rank | — | **#130** |
| Size | 27 MB | 23 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Matrix Absence Management Inc](https://appshunter.io/developer/445604767) | [MetLife](https://appshunter.io/developer/482757166) |

## What reviewers say

### Reliance Matrix

[App page](https://appshunter.io/ios/app/reliance-matrix/id445604764)

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

**Highlights:** File new claims, View claim details, Report intermittent absences, Upload and download documents, Digitally sign documents, View claim text messages, Complete surveys

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Convenient for reporting time off
- 👍 User-friendly interface
- 🚀 Helpful staff

**What reviewers complain about**

- 🐛 Buggy and unreliable
- 🤯 Frustrating experience
- 🤔 Lacks important functionality
- 🤬 Poor customer service
- 🙄 Confusing and unintuitive

**Reported bugs**

- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information

**Requested features**

- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information


### MetLife US

[App page](https://appshunter.io/ios/app/metlife-us/id570085487)

**Currently charting:** #130 Top Free · Business (US App Store)

Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.

**Highlights:** Access dental coverage and claims, Find and book dentist appointments, Review disability claim information, Report absences and update direct deposit, Access Group Life, Accident & Health, Group Legal, and Vision products

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Simple and easy to use
- 💨 Quick registration process
- 🤝 Good customer service

**What reviewers complain about**

- 🐛 Frequent app crashes and errors
- 🤯 Confusing and unintuitive navigation
- 🔍 Lack of detailed coverage information
- 🕰️ Slow app performance
- 🔒 Security and privacy concerns

**Reported bugs**

- Registration process fails to complete
- App unable to load user profile and account details
- Inconsistencies between app and website data
- Unreliable payment processing

**Requested features**

- Ability to view detailed policy and claims information
- Improved search and filtering for providers
- Integration with mobile wallets for digital insurance cards
- Enhanced user profile management


## Frequently asked questions

### Is Reliance Matrix free?

Reliance Matrix is free to download, with no in-app purchases.

### Is MetLife US free?

MetLife US is free to download, with no in-app purchases.

### Which has better reviews, Reliance Matrix or MetLife US?

Reliance Matrix is rated higher. Reliance Matrix averages 4.6 out of 5 from 13K ratings, while MetLife US averages 4.2 from 25K ratings.

### Do Reliance Matrix or MetLife US have ads?

Neither Reliance Matrix nor MetLife US shows ads.

### Which is updated more often, Reliance Matrix or MetLife US?

Reliance Matrix ships an update every 5 weeks, and MetLife US every 6 weeks. Most recently, Reliance Matrix was updated on October 26, 2026 and MetLife US on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*