# Reliance Matrix vs ShiftWizard (New)

Reliance Matrix and ShiftWizard (New) both sit at 4.6 stars, but that hides the real split: 35% of Reliance Matrix's written reviews are positive against 13% of ShiftWizard (New)'s. Reliance Matrix also leads on iOS requirement (13.0 vs 15.1). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Reliance Matrix against 4.7 for ShiftWizard (New). Both are backed by a comparable volume of ratings — 4K and 3.6K respectively. Written reviews are what separate them: 35% of Reliance Matrix's written reviews are positive against 13% of ShiftWizard (New)'s.

Reliance Matrix ships an update every 3 weeks, ShiftWizard (New) fortnightly. The most recent releases landed on October 1, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | Reliance Matrix | ShiftWizard (New) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4K ratings)](https://appshunter.io/ios/app/reliance-matrix/id445604764/reviews) | **[4.7 (3.6K ratings)](https://appshunter.io/ios/app/shiftwizard-new/id6740871814/reviews)** |
| Number of ratings | **4K** | 3.6K |
| Positive reviews | **35.2% of reviews** | 13.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 32 MB | 54 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Matrix Absence Management Inc](https://appshunter.io/developer/445604767) | [HealthStream, Inc](https://appshunter.io/developer/1536995306) |

## What reviewers say

### Reliance Matrix

[App page](https://appshunter.io/ios/app/reliance-matrix/id445604764)

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

**Highlights:** File new claims, View claim details, Report intermittent absences, Upload and download documents, Digitally sign documents, View claim text messages, Complete surveys

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Convenient for reporting time off
- 👍 User-friendly interface
- 🚀 Helpful staff

**What reviewers complain about**

- 🐛 Buggy and unreliable
- 🤯 Frustrating experience
- 🤔 Lacks important functionality
- 🤬 Poor customer service
- 🙄 Confusing and unintuitive

**Reported bugs**

- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information

**Requested features**

- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information


### ShiftWizard (New)

[App page](https://appshunter.io/ios/app/shiftwizard-new/id6740871814)

This app streamlines healthcare scheduling, improving staff efficiency and communication. It allows healthcare professionals to easily view schedules, request time off, self-schedule, swap shifts, and communicate with colleagues and leadership.

**Highlights:** View schedules, Request PTO, Self-schedule, Swap shifts, Fill open shifts, Communicate with leadership, Message colleagues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Reliance Matrix free?

Reliance Matrix is free to download, with no in-app purchases.

### Is ShiftWizard (New) free?

ShiftWizard (New) is free to download, with no in-app purchases.

### Which has better reviews, Reliance Matrix or ShiftWizard (New)?

ShiftWizard (New) is rated higher. Reliance Matrix averages 4.6 out of 5 from 4K ratings, while ShiftWizard (New) averages 4.7 from 3.6K ratings.

### Do Reliance Matrix or ShiftWizard (New) have ads?

Neither Reliance Matrix nor ShiftWizard (New) shows ads.

### Which is updated more often, Reliance Matrix or ShiftWizard (New)?

Reliance Matrix ships an update every 3 weeks, and ShiftWizard (New) fortnightly. Most recently, Reliance Matrix was updated on October 1, 2026 and ShiftWizard (New) on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*