# DTE Energy vs Xfinity Mobile Care

The clearest difference is review sentiment: DTE Energy at 40% against Xfinity Mobile Care's 15%. DTE Energy also leads on rating (4.7 vs 4.4) and ratings volume (19K vs 3.7K). Xfinity Mobile Care's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DTE Energy holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: DTE Energy has 19K ratings behind it against 3.7K, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 15% of Xfinity Mobile Care's.

DTE Energy ships an update every 5 weeks, Xfinity Mobile Care every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | DTE Energy | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (19K ratings)](https://appshunter.io/ios/app/dte-energy/id446411318/reviews)** | [4.4 (3.7K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | **19K** | 3.7K |
| Positive reviews | **40.0% of reviews** | 14.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 51 MB | 86 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [DTE Energy Company](https://appshunter.io/developer/446411321) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### DTE Energy

[App page](https://appshunter.io/ios/app/dte-energy/id446411318)

Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.

**Highlights:** View and pay bills, Enroll in payment programs, Report power outages, Track outage restoration, Analyze energy usage, Manage payment methods, Receive account messages

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Helpful during power outages
- 💳 Convenient bill payment
- 🗺️ Informative outage map
- 🔔 Timely updates and notifications

**What reviewers complain about**

- 🐛 Inaccurate outage information
- 🔍 Lack of detailed account information
- 🔄 Required app updates can be frustrating
- 🤖 Automatic responses not always accurate

**Reported bugs**

- App crashes after updates
- Login issues with Touch ID/Face ID
- Outage notifications not always received

**Requested features**

- More detailed usage and billing history
- Option to report different types of issues
- Ability to save location-specific settings


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is DTE Energy free?

DTE Energy is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, DTE Energy or Xfinity Mobile Care?

DTE Energy is rated higher. DTE Energy averages 4.7 out of 5 from 19K ratings, while Xfinity Mobile Care averages 4.4 from 3.7K ratings.

### Do DTE Energy or Xfinity Mobile Care have ads?

Neither DTE Energy nor Xfinity Mobile Care shows ads.

### Which is updated more often, DTE Energy or Xfinity Mobile Care?

DTE Energy ships an update every 5 weeks, and Xfinity Mobile Care every 2 months. Most recently, DTE Energy was updated on October 23, 2026 and Xfinity Mobile Care on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*