# Fix It Plano vs eAssist Garland

Fix It Plano and eAssist Garland are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

eAssist Garland holds the better App Store score, 2.1 against 1.9. Both are backed by a comparable volume of ratings — 22 and 14 respectively. Written reviews complicate that: 43% of Fix It Plano's written reviews are positive against 36% of eAssist Garland's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Fix It Plano | eAssist Garland |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (22 ratings)](https://appshunter.io/ios/app/fix-it-plano/id447267998/reviews) | **[2.1 (14 ratings)](https://appshunter.io/ios/app/eassist-garland/id956284131/reviews)** |
| Number of ratings | **22** | 14 |
| Positive reviews | **42.9% of reviews** | 35.7% of reviews |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Ad-supported | Ad-supported |
| Size | 17 MB | 18 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Plano](https://appshunter.io/developer/1467209264) | [City of Garland](https://appshunter.io/developer/1455133187) |

## What reviewers say

### Fix It Plano

[App page](https://appshunter.io/ios/app/fix-it-plano/id447267998)

Easily report issues to the City of Plano from your mobile device. Submit requests for sidewalk repairs, potholes, stray pets, and more with just a few taps or a quick text. Stay connected and ensure your city stays in good condition.

**Highlights:** Report city issues, Submit requests for repairs, Report potholes, Report stray pets, Report high grass, Text or call city services

**Features:** macOS Compatibility

**In-app purchases:** none


### eAssist Garland

[App page](https://appshunter.io/ios/app/eassist-garland/id956284131)

This app allows City of Garland residents to easily submit service requests and find city information via their mobile device. It connects requests directly to the correct departments for efficient resolution and provides updates on request progress.

**Highlights:** Submit service requests, Track request progress, Receive email notifications, Access city news and events, View FAQs, Find city resources

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Fix It Plano free?

Fix It Plano is free to download, with no in-app purchases.

### Is eAssist Garland free?

eAssist Garland is free to download, with no in-app purchases.

### Which has better reviews, Fix It Plano or eAssist Garland?

eAssist Garland is rated higher. Fix It Plano averages 1.9 out of 5 from 22 ratings, while eAssist Garland averages 2.1 from 14 ratings.

### Do Fix It Plano or eAssist Garland have ads?

Both Fix It Plano and eAssist Garland show ads.

### Which is updated more often, Fix It Plano or eAssist Garland?

Fix It Plano ships an update every 3 months, and eAssist Garland every 3 months. Most recently, Fix It Plano was updated on October 23, 2026 and eAssist Garland on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*