# Pepco vs Package Concierge

The clearest difference is rating: Pepco at 4.7 against Package Concierge's 1.6. Pepco also leads on ratings volume (15K vs 23) and review sentiment (26% vs 8%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pepco holds the better App Store score, 4.7 against 1.6. That said, the two scores are not equally well evidenced: Pepco has 15K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 26% of Pepco's written reviews are positive against 8% of Package Concierge's.

Pepco ships an update every 2 months, Package Concierge every 7 months. The most recent releases landed on September 24, 2026 and September 6, 2026 respectively.

## The numbers

| Metric | Pepco | Package Concierge |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (15K ratings)](https://appshunter.io/ios/app/pepco/id447665998/reviews)** | [1.6 (23 ratings)](https://appshunter.io/ios/app/package-concierge/id1096327341/reviews) |
| Number of ratings | **15K** | 23 |
| Positive reviews | **26.3% of reviews** | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 164 MB | 130 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [EXELON BUSINESS SERVICES COMPANY, LLC](https://appshunter.io/developer/1274170173) | [Package Concierge](https://appshunter.io/developer/1096327340) |

## What reviewers say

### Pepco

[App page](https://appshunter.io/ios/app/pepco/id447665998)

Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.

**Highlights:** View and pay bills, Report and check outage status, View outage map, Check account balance, Manage AutoPay and Budget Billing, Set outage and bill alerts

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient app
- 💡 Great app to pay bills and check usage
- 🚀 Excellent app functionality

**What reviewers complain about**

- 🐛 App not working/malfunctioning
- 🐛 Login issues
- 🐛 Billing issues and high bills
- 🐛 Unreliable app performance
- 🐛 Lack of access to billing information

**Reported bugs**

- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes

**Requested features**

- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability


### Package Concierge

[App page](https://appshunter.io/ios/app/package-concierge/id1096327341)

Manage your package deliveries with ease. This app allows residents to track incoming packages, scan barcodes for retrieval, manage household members, and receive instant notifications. Update your account information and billing details conveniently.

**Highlights:** Track deliveries, Scan barcode for retrieval, Manage dependents, Activate push notifications, Update billing information, Register account

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy package retrieval with barcode
- 👍 Convenient for package access
- 👍 Service can be smooth for some

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Registration issues (loops, errors)
- 🐛 Login problems
- 🐛 No notifications for packages
- 🐛 App is outdated/unoptimized

**Reported bugs**

- App crashes constantly
- Registration process stuck in a loop
- Cannot log in
- Barcode scanner fails
- Notifications not received

**Requested features**

- Update app for modern displays
- Add Apple Wallet support
- Improve barcode scanner reliability
- Implement dark mode
- Add widget for quick access


## Frequently asked questions

### Is Pepco free?

Pepco is free to download, with no in-app purchases.

### Is Package Concierge free?

Package Concierge is free to download, with no in-app purchases.

### Which has better reviews, Pepco or Package Concierge?

Pepco is rated higher. Pepco averages 4.7 out of 5 from 15K ratings, while Package Concierge averages 1.6 from 23 ratings.

### Do Pepco or Package Concierge have ads?

Neither Pepco nor Package Concierge shows ads.

### Which is updated more often, Pepco or Package Concierge?

Pepco ships an update every 2 months, and Package Concierge every 7 months. Most recently, Pepco was updated on September 24, 2026 and Package Concierge on September 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*