# Pepco vs CSC Service

The clearest difference is rating: Pepco at 4.7 against CSC Service's 1.9. Pepco also leads on ratings volume (20K vs 41) and update cadence (every 2 months vs every 7 months). CSC Service's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pepco holds the better App Store score, 4.7 against 1.9. That said, the two scores are not equally well evidenced: Pepco has 20K ratings behind it against 41, so its average is the more settled of the two. Written reviews point the same way: 27% of Pepco's written reviews are positive against 14% of CSC Service's.

Pepco ships an update every 2 months, CSC Service every 7 months. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Pepco | CSC Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (20K ratings)](https://appshunter.io/ios/app/pepco/id447665998/reviews)** | [1.9 (41 ratings)](https://appshunter.io/ios/app/csc-service/id1598330976/reviews) |
| Number of ratings | **20K** | 41 |
| Positive reviews | **26.7% of reviews** | 14.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | Free |
| Size | 167 MB | 16 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [An Exelon Corporation](https://appshunter.io/developer/1274170173) | [CSC ServiceWorks Holdings, INC.](https://appshunter.io/developer/1462779353) |

## What reviewers say

### Pepco

[App page](https://appshunter.io/ios/app/pepco/id447665998)

Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.

**Highlights:** View and pay bills, Report and check outage status, View outage map, Check account balance, Manage AutoPay and Budget Billing, Set outage and bill alerts

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient app
- 💡 Great app to pay bills and check usage
- 🚀 Excellent app functionality

**What reviewers complain about**

- 🐛 App not working/malfunctioning
- 🐛 Login issues
- 🐛 Billing issues and high bills
- 🐛 Unreliable app performance
- 🐛 Lack of access to billing information

**Reported bugs**

- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes

**Requested features**

- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability


### CSC Service

[App page](https://appshunter.io/ios/app/csc-service/id1598330976)

Easily submit service requests for laundry, air, and other equipment nationwide. Scan a barcode or type in the license plate to report issues quickly. No account or location details are needed, and you can opt-in for status updates.

**Highlights:** Submit service requests, Scan equipment barcode, Type license plate number, Preset problem descriptions, Optional status updates

**In-app purchases:** none


## Frequently asked questions

### Is Pepco free?

Pepco is free to download, with no in-app purchases.

### Is CSC Service free?

CSC Service is free to download, with no in-app purchases.

### Which has better reviews, Pepco or CSC Service?

Pepco is rated higher. Pepco averages 4.7 out of 5 from 20K ratings, while CSC Service averages 1.9 from 41 ratings.

### Do Pepco or CSC Service have ads?

Neither Pepco nor CSC Service shows ads.

### Which is updated more often, Pepco or CSC Service?

Pepco ships an update every 2 months, and CSC Service every 7 months. Most recently, Pepco was updated on October 20, 2026 and CSC Service on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*