# Virtual Keypad vs UniFi Protect

The clearest difference is rating: UniFi Protect at 4.8 against Virtual Keypad's 4.3. UniFi Protect also leads on ratings volume (74K vs 13K). Virtual Keypad's advantage is review sentiment (66% vs 52%) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UniFi Protect holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: UniFi Protect has 74K ratings behind it against 13K, so its average is the more settled of the two. Written reviews complicate that: 66% of Virtual Keypad's written reviews are positive against 52% of UniFi Protect's, so the app with the better star average is not the one people write more warmly about.

Virtual Keypad ships an update fortnightly, UniFi Protect every 3 weeks. Both last shipped on September 24, 2026.

## The numbers

| Metric | Virtual Keypad | UniFi Protect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (13K ratings)](https://appshunter.io/ios/app/virtual-keypad/id447825243/reviews) | **[4.8 (74K ratings)](https://appshunter.io/ios/app/unifi-protect/id1392492235/reviews)** |
| Number of ratings | 13K | **74K** |
| Positive reviews | **66.4% of reviews** | 52.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 289 MB | 249 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod, Apple TV** | iPhone, iPad, Apple TV |
| Age rating | 4+ | 4+ |
| Developer | [Digital Monitoring Products, Inc.](https://appshunter.io/developer/447825246) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### Virtual Keypad

[App page](https://appshunter.io/ios/app/virtual-keypad/id447825243)

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

**Highlights:** Arm and disarm security system, Control smart home devices, View live and recorded camera footage, Automate system actions, Receive event notifications, Manage user access

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient remote access
- 🔒 Secure system control
- 👍 Easy to use
- 🚀 Fast and responsive
- 🔒 Reliable security

**What reviewers complain about**

- 🐛 Inconsistent connectivity
- 🐛 Unreliable arming/disarming
- 🐛 Slow to update status
- 🐛 Frequent login issues
- 🐛 Buggy and glitchy

**Reported bugs**

- Timed out connections
- Unresponsive app controls
- Incorrect alarm status display
- Delayed push notifications
- Compatibility issues with updates

**Requested features**

- Improved scheduling options
- Customizable notifications
- Apple Watch app support
- Enhanced camera integration
- Geofencing automation


### UniFi Protect

[App page](https://appshunter.io/ios/app/unifi-protect/id1392492235)

Access your camera security system from your mobile device. Stream live feeds, manage devices, and download recordings. Offers cloudless storage and customizable alerts for residential and commercial users.

**Highlights:** Adopt and manage Protect devices, Stream low-latency livestreams, Download localized recordings, Cloudless recording storage, Timelapse footage scrubbing, Personalized security notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable
- 👍 Intuitive interface
- 🔒 Secure local storage
- 💡 Powerful AI detection features
- 👍 Seamless integration with Unifi ecosystem

**What reviewers complain about**

- 🐛 Occasional crashes and freezes
- 🔋 Slow to connect and load video
- 🔒 Requires cloud account for remote access
- 🔍 Limited customization options
- 🔍 Inconsistent experience across devices

**Reported bugs**

- Geofencing not working as expected
- Doorbell audio/video not syncing properly
- Frequent disconnections from cameras
- Playback issues and video not loading
- Notifications not reliable or timely

**Requested features**

- Add option to snooze/silence notifications
- Improve video scrubbing and playback controls
- Integrate with Apple HomeKit
- Add custom notification sounds
- Enhance multi-view and layout options


## Frequently asked questions

### Is Virtual Keypad free?

Virtual Keypad is free to download, with no in-app purchases.

### Is UniFi Protect free?

UniFi Protect is free to download, with no in-app purchases.

### Which has better reviews, Virtual Keypad or UniFi Protect?

UniFi Protect is rated higher. Virtual Keypad averages 4.3 out of 5 from 13K ratings, while UniFi Protect averages 4.8 from 74K ratings.

### Do Virtual Keypad or UniFi Protect have ads?

Neither Virtual Keypad nor UniFi Protect shows ads.

### Which is updated more often, Virtual Keypad or UniFi Protect?

Virtual Keypad ships an update fortnightly, and UniFi Protect every 3 weeks. Most recently, Virtual Keypad was updated on September 24, 2026 and UniFi Protect on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*