# Virtual Keypad vs Total Connect Comfort

Virtual Keypad and Total Connect Comfort both sit at 4.3 stars, but that hides the real split: 66% of Virtual Keypad's written reviews are positive against 28% of Total Connect Comfort's. Virtual Keypad also leads on update cadence (fortnightly vs every 6 months). Total Connect Comfort's advantage is ratings volume (76K vs 14K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.3 for Virtual Keypad against 4.3 for Total Connect Comfort. That said, the two scores are not equally well evidenced: Total Connect Comfort has 76K ratings behind it against 14K, so its average is the more settled of the two. Written reviews are what separate them: 66% of Virtual Keypad's written reviews are positive against 28% of Total Connect Comfort's.

Virtual Keypad ships an update fortnightly, Total Connect Comfort every 6 months. Both last shipped on November 2, 2026.

## The numbers

| Metric | Virtual Keypad | Total Connect Comfort |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (14K ratings)](https://appshunter.io/ios/app/virtual-keypad/id447825243/reviews)** | [4.3 (76K ratings)](https://appshunter.io/ios/app/total-connect-comfort/id469517819/reviews) |
| Number of ratings | 14K | **76K** |
| Positive reviews | **65.8% of reviews** | 28.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 6 months |
| Monetization | Free | Free |
| Size | 289 MB | 19 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | **iPhone, iPad, iPod, Apple TV** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Digital Monitoring Products, Inc.](https://appshunter.io/developer/447825246) | [Resideo Technologies, Inc.](https://appshunter.io/developer/1437524946) |

## What reviewers say

### Virtual Keypad

[App page](https://appshunter.io/ios/app/virtual-keypad/id447825243)

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

**Highlights:** Arm and disarm security system, Control smart home devices, View live and recorded camera footage, Automate system actions, Receive event notifications, Manage user access

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient remote access
- 🔒 Secure system control
- 👍 Easy to use
- 🚀 Fast and responsive
- 🔒 Reliable security

**What reviewers complain about**

- 🐛 Inconsistent connectivity
- 🐛 Unreliable arming/disarming
- 🐛 Slow to update status
- 🐛 Frequent login issues
- 🐛 Buggy and glitchy

**Reported bugs**

- Timed out connections
- Unresponsive app controls
- Incorrect alarm status display
- Delayed push notifications
- Compatibility issues with updates

**Requested features**

- Improved scheduling options
- Customizable notifications
- Apple Watch app support
- Enhanced camera integration
- Geofencing automation


### Total Connect Comfort

[App page](https://appshunter.io/ios/app/total-connect-comfort/id469517819)

Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.

**Highlights:** Remote temperature control, Schedule management, System settings adjustment, Humidifier/dehumidifier control, 5-day weather forecast, Thermostat alerts, Multi-thermostat access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Remote control
- 🔒 Reliable connectivity
- 👍 Easy to use
- 👍 Convenient scheduling
- 👍 Useful reports

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Unreliable temperature readings
- 🐛 Inconsistent app performance
- 🔋 Frequent power cycling
- 👎 Limited customization options

**Reported bugs**

- Thermostat not responding to app commands
- Incorrect time zone settings
- Frequent disconnections from WiFi
- Thermostat resetting to default settings

**Requested features**

- Ability to set temperature deadband
- Runtime data and energy usage tracking
- Geofencing and automatic mode switching
- More flexible scheduling options
- Push notifications for temperature changes


## Frequently asked questions

### Is Virtual Keypad free?

Virtual Keypad is free to download, with no in-app purchases.

### Is Total Connect Comfort free?

Total Connect Comfort is free to download, with no in-app purchases.

### Which has better reviews, Virtual Keypad or Total Connect Comfort?

Virtual Keypad is rated higher. Virtual Keypad averages 4.3 out of 5 from 14K ratings, while Total Connect Comfort averages 4.3 from 76K ratings.

### Do Virtual Keypad or Total Connect Comfort have ads?

Neither Virtual Keypad nor Total Connect Comfort shows ads.

### Which is updated more often, Virtual Keypad or Total Connect Comfort?

Virtual Keypad ships an update fortnightly, and Total Connect Comfort every 6 months. Most recently, Virtual Keypad was updated on November 2, 2026 and Total Connect Comfort on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*