# smg360 vs HME Now

The clearest difference is rating: smg360 at 3.7 against HME Now's 2.1. smg360 also leads on update cadence (monthly vs every 5 months) and ratings volume (531 vs 26). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

smg360 holds the better App Store score, 3.7 against 2.1. That said, the two scores are not equally well evidenced: smg360 has 531 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 17% of HME Now's.

smg360 ships an update monthly, HME Now every 5 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | smg360 | HME Now |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (531 ratings)](https://appshunter.io/ios/app/smg360/id453625481/reviews)** | [2.1 (26 ratings)](https://appshunter.io/ios/app/hme-now/id1364773030/reviews) |
| Number of ratings | **531** | 26 |
| Positive reviews | **29.4% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free | Free |
| Size | 17 MB | 21 MB |
| Requires iOS | **17.0** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Service Management Group, Inc. SMG](https://appshunter.io/developer/453625484) | [HM Electronics, Inc.](https://appshunter.io/developer/1654804061) |

## What reviewers say

### smg360

[App page](https://appshunter.io/ios/app/smg360/id453625481)

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

**Highlights:** Real-time data access, Customer feedback reporting, Actionable insights, Brand experience improvement, Multi-language support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version

**Reported bugs**

- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors

**Requested features**

- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app


### HME Now

[App page](https://appshunter.io/ios/app/hme-now/id1364773030)

Monitor drive-thru performance in real-time with customizable alerts. Access key metrics for all your stores at a glance, broken down by hour, daypart, or day. Set personalized alerts for speed of service issues and car count goals.

**Highlights:** Real-time drive-thru performance metrics, Store performance breakdown by time, Customizable speed of service alerts, Car count total alerts, User-specific alert preferences, View all drive-thru components

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is smg360 free?

smg360 is free to download, with no in-app purchases.

### Is HME Now free?

HME Now is free to download, with no in-app purchases.

### Which has better reviews, smg360 or HME Now?

smg360 is rated higher. smg360 averages 3.7 out of 5 from 531 ratings, while HME Now averages 2.1 from 26 ratings.

### Do smg360 or HME Now have ads?

Neither smg360 nor HME Now shows ads.

### Which is updated more often, smg360 or HME Now?

smg360 ships an update monthly, and HME Now every 5 months. Most recently, smg360 was updated on October 29, 2026 and HME Now on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*